Van Pool Transportation

Van Pool Transportation Headquarters Location

Wilbraham, MA

About Us
For 35 years, Van Pool has been providing safe, reliable, cost-effective transportation services for children with special needs to and from schools all over Massachusetts and Connecticut. Whether you’re a student, a parent or a school administrator, you can count on Van Pool to be there when you need us.
Our History
In 1986, Van Pool was founded with the idea of partnering with school districts to provide superior service and expertise in transporting special needs students to and from educational settings. Since that time we’ve steadily grown by providing best in class service, creating significant value to our school district partners.

As we’ve grown, we’ve always maintained a local presence with fully staffed bases in Wilbraham, Barre, Hudson, Fitchburg, Wrentham and Duxbury, serving over 100 school districts and 5,000 students in Massachusetts and Connecticut.

Van Pool has built its brand upon doing “Whatever It Takes” to ensure that the individual requirements of our students are met each and every day.
Our Approach
Special Needs Expertise
Ensuring student safety is our top priority. With over 35 years of experience, we understand the unique challenges of transporting special needs and homeless students and have the specialized knowledge and know-how to meet them.

Through our formal training program — the only one of its kind in New England — we ensure that our drivers not only have technical, equipment and emergency skills needed; but also know how to be sensitive to and effectively manage the different physical, cognitive and behavioral needs of students. We want to help make sure that every school day starts and finishes on a positive note.

Operational Excellence
We’re committed to providing a safe, high quality, and reliable service at an appropriate cost. We do so by recruiting, hiring, and training the best.  We maintain a fleet of late model vehicles and keep them in prime operating condition.

We back them up with a team of transportation coordinators who have both the operational expertise and the experience to minimize wait and ride times for students, leading to efficient and timely service.

We live and work in the regions we serve, giving us a better understanding of the needs of our districts, families, and students.  And with over 1,000 vehicles on the road each day, we can be flexible and respond to changing needs quickly and effectively.

Training
Van Pool School, the company’s flagship training program, is a first stop for all new employees.  Not only does each new employee receive the technical training they need, they also begin to understand the Van Pool Way.  Part of the Van Pool Way is learning that first and foremost, we are a SERVICE organization.  We work with and for our school districts, educational programs, parents, families, and students.  Van Pool School is the first step in setting high expectations for our team, and sets the stage for each employee to represent Van Pool in the field.

Technology
Van Pool has developed a proprietary and robust data driven technology platform that captures the detail needed to provide the appropriate services to each student.  All vehicles have GPS tracking devices with onboard cameras that provide consistent monitoring of the services we provide.

Number of Employees in Van Pool Transportation

501 to 1,000

Van Pool Transportation Revenue

Hidden by employer