Livingston International

Our vision is to be recognized as the premier customs and compliance services company, creating dynamic, integrated solutions for customers in North America who do business globally.

Livingston Compass: Values In Action

Values represent what we believe in. The Livingston Compass provides management and staff with direction – guiding the way we act and the way we do business. Our core values set the basis for the way we meet our business objectives, the way we work with each other and the way we interact with clients, partners, investors and others. It is our values that move us toward our vision. At Livingston International, we have six core values.

1. Respect: We respect other people, communicating clearly and acting with integrity.

2. Client focus: We are focused on our clients, through efficient, responsive and innovative services and solutions.

3. Decisiveness: We make decisions, based on our best analysis of the situation, input from others and a willingness to take action.

4. Positive attitude: We have a positive attitude, with pride in the accomplishments of our company, our team and ourselves. We are excited about the future.

5. Financial responsibility: We are financially responsible, spending wisely, supporting business objectives and continually striving to add value.

6. Balance: We strive for balance in our competing daily work demands and in our personal and work lives.

1. Knowledgeable: With over 65 years of experience behind us, we possess a unique understanding of the complex framework governing trade into the United States and Canada. Our intimate knowledge of regulatory, reporting and security requirements relieves clients of a heavy burden and provides peace of mind.

2. Protective: We develop, deploy and continually enhance systems and methodologies to help protect our clients from potential inspections, fines, audits and penalties or any other impediment to the smooth flow of their goods.

3. Trusted: We’ve been in the customs and compliance business a long time and have acquired an extraordinary track record for mastering the pressure of constant, consistent on-time delivery. Through the long-term relationships we foster with our clients, our business continues to grow from a foundation of trust and reassurance.

4. Well-connected: We have built a well-oiled machine for managing all of the players involved in customs clearance and trade compliance – from logistics suppliers to customs brokers to government agencies – so goods flow seamlessly, across the border and across the globe.

5. Meticulous: There is no room for error in the customs and compliance arena. That’s why Livingston fosters a culture that calls for a level or precision and efficiency to help our clients avoid bottlenecks, compliance hurdles and other legal ramifications stemming from imprecise reporting.

Livingston has an active Corporate Social Responsibility program. Given our global reach and diverse culture, our associates choose to support organizations that are most important to them and their communities. Through team activities and volunteering, we nurture a positive workplace, and build our associates’ experience and skills. We encourage learning, growth and the next generation of associates. Livingston is actively working to reduce its environmental footprint to meet the expectations of our customers who want to partner with green-conscious companies.

The CSR program is made up of three key components:

Our Communities – Giving Back

Our associates are encouraged to raise funds for charitable organizations that matter to them, and Livingston will add to or match these donations. Livingston also considers ways to provide disaster relief services in communities where our associates are affected.

Our People – Investing In The Future

Associates are encouraged to volunteer to support charitable organizations. Livingston has established scholarships at 15 institutions in North America and Europe with trade-related programs. Annually, we provide 15 additional scholarships for children of Livingston employees. An employee crisis fund is also in place to support our people when they need it most.

Our Environment – Supporting Sustainability

Livingston has created a sustainability committee for ongoing green efforts and investments.

The committee is working on expanding our current recycling programs, reducing paper use through automation and imaging, and making our office locations more sustainable through efficient energy use. We monitor our vehicle transportation fleet with Smartway, and upgrade to energy efficient engines and tires where possible.

Livingston is also proud to endorse and support two global organizations: the Red Cross and World Wildlife Fund.