Direct Line Group
Direct Line Group Headquarters Location
Churchill Court
Westmoreland Road
Bromley
BR1 1DP
About Direct Line Group
Direct Line Group is an ambitious company employing thousands of people throughout the UK. We’re proud to be one of Britain's leading general insurers offering millions of customers decades of experience and knowledge. Our vision is a world where insurance is personal, inclusive and a force for good. We help people carry on with their lives, giving them peace of mind now and in the future. We do that by providing amazing, evolving products and services that are just what people need. And amazing, evolving careers for people like you!
The world of insurance is changing and we’re working hard to ensure we have forward-thinking people to make sure our well-known brands - Direct Line, Churchill, Privilege and Green Flag are changing with it. Do you crave the opportunity to share your thoughts and ideas? We encourage our colleagues to have a voice in what they believe, and the ability to inspire change to achieve amazing things - for our customers and for each other.
What's it like to join our call centresThe world of insurance is changing and we’re working hard to ensure we have forward-thinking people to make sure our well-known brands - Direct Line, Churchill, Privilege and Green Flag are changing with it. Do you crave the opportunity to share your thoughts and ideas? We encourage our colleagues to have a voice in what they believe, and the ability to inspire change to achieve amazing things - for our customers and for each other.
It’s always a little daunting when you’re starting a new role. We’ve all felt those first-day nerves; you’re wondering what each day will bring, will there be training, and what the team will be like?
Yvette and Sasha joined DLG in our amazing contact centre teams and have come far since those first-day nerves. Here they give you a small insight into what you can expect in those first few weeks.
If you’re interested in our customer care roles, you can find our latest opportunities on our jobs page.
Our vision and purposeYvette and Sasha joined DLG in our amazing contact centre teams and have come far since those first-day nerves. Here they give you a small insight into what you can expect in those first few weeks.
If you’re interested in our customer care roles, you can find our latest opportunities on our jobs page.
Our vision is a world where insurance is personal, inclusive and a force for good. We help people carry on with their lives, giving them peace of mind now and in the future. We do that by providing amazing, evolving products and services that are just what people need. And amazing, evolving careers for people like you! Watch our colleagues bringing our vision and purpose to life.
We are DLGOur team comes from a range of backgrounds which means we benefit from alternative viewpoints, perspectives and ideas. We celebrate and encourage this individuality, and believe it makes us strong and supportive as a team. Direct Line Group challenges thinking, influences policy and encourages people to work together to create an even more welcoming and diverse organisation.
Allen a Panel TechnicianOur DLG Auto services team repair approximately 90,000 vehicles a year. Allen talks about his journey with DLG and our evolving garages.
Meet the DLG Customer Service Superheroes!We caught up with some of our top performers to find out more about their customer service 'superpowers' that enable them to give first class service.
We're looking for more people to become the real Superheroes of DLG - by joining our claims and customer service teams!
Work your way We're looking for more people to become the real Superheroes of DLG - by joining our claims and customer service teams!
Here at Direct Line Group our mixed working model brings together the best of home, office and hybrid working, so you’re not limited by location or lifestyle. It’s flexible and means you can work the way that works for you!
Number of Employees in Direct Line Group
10,000+
Industry