Domestic & General Group
Domestic & General Group Headquarters Location
Wimbledon,
London
Domestic & General Group Photos
About Domestic & General Group
We are the UK’s leading appliance care specialist. Headquartered in South-West London, we have a presence in 10 countries and a proud 110-year heritage with a strong financial track record.
Some of the world’s biggest brand names work with us to provide product protection for a broad range of domestic appliances and consumer electronic products, ranging from televisions, washing machines and boilers to laptops, smartphones, and tablets. 16 million people rely on us to keep their world running, trusting us to repair or replace over 2 million products each year.
About UsSome of the world’s biggest brand names work with us to provide product protection for a broad range of domestic appliances and consumer electronic products, ranging from televisions, washing machines and boilers to laptops, smartphones, and tablets. 16 million people rely on us to keep their world running, trusting us to repair or replace over 2 million products each year.
We are Domestic & General, and we are here to keep your world running. Founded over 100 years ago, we are proud to take care of our 16 million customers and their 23 million household appliances.
We provide appliance care throughout the home, so when something goes wrong, our customers can rely on us to get them back on track. We are proud to work with some of the world’s biggest brands, including Sky, Whirlpool and Argos.
Great products don’t make themselves and excellent customer care doesn’t happen by chance; our employees make these things happen.
That’s why we look for people who lead themselves with energy and commitment, who always strive to do their best. In return, we want to give you every opportunity to make your career here a successful one, whatever your goals are.
Diversity & Inclusion We provide appliance care throughout the home, so when something goes wrong, our customers can rely on us to get them back on track. We are proud to work with some of the world’s biggest brands, including Sky, Whirlpool and Argos.
Great products don’t make themselves and excellent customer care doesn’t happen by chance; our employees make these things happen.
That’s why we look for people who lead themselves with energy and commitment, who always strive to do their best. In return, we want to give you every opportunity to make your career here a successful one, whatever your goals are.
We want to build a business where all our people are recruited, developed, recognised and rewarded fairly. We want Domestic & General to be known as a place where everyone can achieve their potential; a place where our people feel confident to speak up and influence positive change.
Our Board and leadership teams are committed to ensuring we hold ourselves accountable for the promises we make.
Domestic and General in terms of Diversity, Equality and Inclusion:
- We have a narrative, outlining exactly what we stand for, current strengths, and steps to success.
- Training was rolled out to every colleague on identifying and addressing bias, so that we all understand our role in making D&G a truly inclusive workplace.
- Leading Inclusively is a core pillar of each level of our multi-layered leadership programme ‘LEAP’- ensuring our leaders are equipped to lead by personal example.
- We have created a network of DEI reps within our contact centres to ensure voices across the business are heard, and lines of communication to those within a position to elicit change remain open.
- We have a flexible, hybrid model of working, opening up opportunities for those where they might otherwise be restricted: for example, school age parents and individuals with caring responsibilities or disabilities. We commit to continual investment in our people to empower them with the knowledge and skills to act inclusively every day.
In terms of building and maintaining diversity, we are continuously reviewing how we attract, select, and develop talent to remove barriers which may hold back certain people; giving everyone the individual support they need to flourish.
We’re in this together. We are authentic. We are inquisitive. We act.
Our Board and leadership teams are committed to ensuring we hold ourselves accountable for the promises we make.
Domestic and General in terms of Diversity, Equality and Inclusion:
- We have a narrative, outlining exactly what we stand for, current strengths, and steps to success.
- Training was rolled out to every colleague on identifying and addressing bias, so that we all understand our role in making D&G a truly inclusive workplace.
- Leading Inclusively is a core pillar of each level of our multi-layered leadership programme ‘LEAP’- ensuring our leaders are equipped to lead by personal example.
- We have created a network of DEI reps within our contact centres to ensure voices across the business are heard, and lines of communication to those within a position to elicit change remain open.
- We have a flexible, hybrid model of working, opening up opportunities for those where they might otherwise be restricted: for example, school age parents and individuals with caring responsibilities or disabilities. We commit to continual investment in our people to empower them with the knowledge and skills to act inclusively every day.
In terms of building and maintaining diversity, we are continuously reviewing how we attract, select, and develop talent to remove barriers which may hold back certain people; giving everyone the individual support they need to flourish.
We’re in this together. We are authentic. We are inquisitive. We act.
Number of Employees in Domestic & General Group
1,001 to 5,000
Domestic & General Group Revenue
$500M to $1B (USD)
Industry