itsu

itsu Headquarters Location

London

itsu Photos

  • Our leaders become Mental Health First Aiders.
  • Group of wonderful team members being recognised this quarter!
  • Congrats to recently promoted General managers!
  • Happy Valentine's Day!
About itsu
itsu was founded by Julian Metcalfe and first opened in Chelsea in 1997. itsu is recognised for its stunning design and modern approach to food retailing. itsu’s attitude to food is in harmony with today’s lifestyles.

itsu is in the right place at the right time to grow into a mighty and much admired company.

In London, the UK, Europe and around the world people want to eat healthier, better tasting food. Our eat beautiful menu celebrates the amazing flavours of the Far East; high in nutrients yet refreshingly low in calories and saturated fat. Creating light, nutritious and healthy dishes which actually taste delicious is far harder than it sounds. We are growing fast. People like what we do; now is the time to join us.

itsu’s primary role is to satisfy customers; making money is secondary… Great food, experienced leaders & loyal customers… this is the inspired but simple recipe of our success.
Careers
Job applications are open

Your safety - We’ve introduced measures to keep you safe.

A bright future - Come to itsu, start as a Team Member at £9.40 per hour. Become a Team Member Pro and earn £10.00 per hour, moving on to become a Team Leader, earning £10.60 per hour, all within weeks of joining.

And it gets brighter - In itsu, 90% of our shop managers have started as Team Members. Everyone gets an opportunity!
Growth & Development
To work with us you don’t need to know how to make maki, how to cut salmon or how to cook rice, you simply need the right attitude and be yourself. The rest, we will teach you!
Benefits & Perks
Employee Assistance Program

Our personal lives can sometimes be challenging and speaking to someone may be the right thing to do. We provide immediate access to a confidential helpline with qualified consultations for personal, family, financial or other challenges you might be facing, 365 days a year, 24 hours a day.

Refer a Friend

We are constantly looking for talented, like minded people to join us. If you recommend someone for a role at its and they join us, we reward you with a £150 bonus. If you recommend a manager, wait for it, you will receive £1,000!

[Half of it when they join and the other half when they pass their probation]

Eat Beautiful on us [that’s free sushi!]

There is no better way to experience our beautiful food but to eat it! We offer free itsu lunch or dinner whilst you are working.

Beautiful Discounts

Whilst being part of the itsu family, you always get 50% off food and drinks whenever you visit a shop alone or with friends and family.

Salary Access

In 2021 we will give everyone at itsu the ability to access their wages whenever they want. As soon as you have worked, you can withdraw that money, giving you control of when you receive your salary.

Breakfast is the most important meal of your day!

We all know this! That is why, every morning, we offer breakfast to all shop teams. It is also the perfect time to unwind with your team!

‘I love you emails’

It is not uncommon for our customers to want to express their fantastic itsu experience and share the name of the itsu team member that made their visit extra special; we call those ‘I love you emails’. As a little thank you, you will receive a bespoke itsu silver Tiffany’s butterfly

New bike anyone?

We offer everyone discounts and saving plans to purchase a fabulous bike and safety equipment through our Cycle to Work scheme.

Enhanced Maternity and Paternity Leave

We offer enhanced maternity and paternity leave for all our employees. We welcomed more than 30 itsu babies in 2020!

Life Assurance

It may sound gloomy but all our Managers and Academy teams receive life assurance. We are only humans after all.

Private Medical Insurance

All our Assistant Managers, General Managers and Academy teams qualify for private medical care for themselves and their families. They also benefit from our health cash plan, which gives money back on new glasses, massages, dentist appointments, spa breaks and many more. Sweet!

Critical Illness

We offer all our Managers and Academy teams a critical illness scheme to support them financially in the event of serious illness.

Income Protection

Our Group Income Protection scheme for all Managers and Academy teams provides cover in the event that you are unable to work due to illness or injury.

Second Medical Opinion

We offer second medical opinion service to all of our teams to help them get access to alternative medical diagnosis if ever in doubt. Better be sure.

Your Financial Wellbeing Matters

What is the best savings account? Are you eligible for a credit card? How do you save for a mortgage? We’ve got you covered! We have partnered with Neyber and from 2020 we will offer a financial education platform to help you with anything relating to finances and the future!

Holiday Trading

From 2020 and at the beginning of each year, we will give our academy teams the opportunity to buy or sell holidays to help plan their time off work for the year ahead.

Itsu Birthday
We recognise and reward loyalty when reaching 5, 10, 15 and 20 years milestones with extra holidays and a cash bonus.

Number of Employees in itsu

1,001 to 5,000

itsu Revenue

$100M to $500M (USD)