Empereon Marketing, LLC

Founded in 1997, Empereon Marketing, LLC is a leading provider of contact center solutions specializing in multi-media, multi-channel, and customer-centric interactions. Empereon has excelled in achieving client goals, particularly in champion / challenger and pay-for-performance engagements. This has led to extensive organic growth through increased business from existing clients, as well as from new clients through referrals.

Based on Empereon’s success, in 2005, Constar Financial Services, LLC was launched as a full-service customer management and accounts receivable company. Constar began as a third party collector of charged-off debt for large automotive, banking, and consumer finance organizations, but subsequently expanded into first party customer care, service management, collections, and account reactivation on behalf of the client (on their platform, voice and brand).

Great synergy has been gained by combining the collection expertise with sales and / or customer service proficiency in Empereon Marketing. Agents are trained to navigate multiple client billing systems simultaneously to deliver the full customer experience and solution.