The Watches of Switzerland Group

The Watches of Switzerland Group Headquarters Location

Leicester

The Watches of Switzerland Group Photos

  • Our new Breitling Boutique opened in May 2021
  • Watches of Switzerland
About The Watches of Switzerland Group
The Watches of Switzerland Group is proud to be the largest distributor in the world of luxury brands such as Omega, Tag Heuer and Gucci. It is also the UK's largest distributor for Rolex, Cartier and Breitling. We pride ourselves on the excellent product range and unrivalled service that we provide across our brands.

In the UK we are the largest prestige and luxury jewellers and our portfolio of brands include Watches of Switzerland, Mappin & Webb, Goldsmiths, WatchShop and The Watch Lab.

In 2017 we acquired Mayors Jewellers who have 18 locations across Florida and Georgia and soon after we also opened our first Watches of Switzerland Store in the Wynn Resort in Las Vegas as well as the largest Rolex Boutique in the US.

Late 2018 will see Watches of Switzerland opening the first Store on the East coast of America on Greene Street, Soho, New York shortly followed in Spring 2019 with another Store opening in Hudson Yards, Manhattan - the largest private real estate development in the history of the US.

Our mission is to be the best luxury watch and jewelry retailer in the markets that serve us.
Differentiated by the expertise of our teams, our customer experiences and our products, we will create memories to last a lifetime.
Careers
OPPORTUNITIES WITH THE UK’S LEADING LUXURY WATCH SPECIALIST

At the Watches of Switzerland Group, the calibre of our people and their focus on continued self development are fundamental to our success.

WORKING WITH US

Whether it is in one of our stores or as part of our support teams, the Watches of Switzerland Group will provide you with the platform on which to build your career, with many learning opportunities along the way. We are committed to the continued professional development of all our colleagues to ensure that everyone has the chance to realise their full potential.
Our Values
WE STRIVE FOR EXCELLENCE

We are creative and entrepreneurial, constantly seeking improvements to help us achieve the highest possible standards and results.

WE ARE A TEAM

We support each other, sharing our skills, knowledge, experience and success.

WE ARE ENTHUSIASTIC

We work hard, we play hard and we have a sense of humour and fun.

WE CARE

We cherish our brands and products and value our relationships with our colleagues, customers, suppliers and communities.

WE DO THE RIGHT THING

Acting with honesty and integrity we are fair, respectful and responsible in all our interactions.

WE ARE DEDICATED

Taking pride in our accomplishments, learning from our mistakes, focusing on results and striving to be the best we can be.
Development
TRAINING & DEVELOPMENT

We are proud of our wide range of in-house training and personal development programmes that enable colleagues to develop their expertise and knowledge and progress their careers within the Group. Our digital e-learning modules make learning and personal development accessible to all.

PRODUCT AND BRAND TRAINING

We are honoured to represent some of the most prestigious luxury brands in the world and work closely with our brand partners to ensure that our teams are their public face to the customer. As well as our in-house training programmes colleagues also attend training hosted by the partners themselves, such as Rolex and Patek Philippe. To compliment our product knowledge training, you will also have the opportunity to attend a range of courses including sales training, customer experience training and advanced selling.

Deep product knowledge and welcoming hospitality are critical to our success. We are proud of our wide range of training and development programmes and learning collaborations with our luxury brand partners.

Our industry leading digital e-learning platform means that learning is multi-dimensional, fun and easy to access. In fact, in the recent period of lockdown, UK colleagues completed over 13,000 e-learning modules while colleagues in the US attended nearly 3,000 hours of virtual webinar training sessions delivered by 21 different brand partners.
Diversity
DIVERSITY AND INCLUSION

We believe in equality for all and are fully committed to promoting an inclusive culture and diverse workforce. Ensuring a culture of fairness and equality underpins our decisions, actions and behaviours and we know that this is an environment where people can give their best.

All colleagues regardless of gender, race, religion, sexual orientation, disability age, mental status, political or philosophical beliefs are treated with dignity and respect and should feel safe and empowered to work without fear of bullying or harassment.

Our Equal Opportunities policy ensures that occasions for development, promotion, opportunity and advancement are based solely on objective, measured criteria relevant to the situation and we are confident that women and men are paid equally for equivalent work. Full and fair consideration is given to job applications from disabled persons, taking into account their particular aptitudes and abilities.
Culture
PEOPLE & CULTURE

We are proud to be a people business. Welcoming hospitality and expert knowledge are our keystones and we invest heavily in recruiting colleagues of the highest calibre and then focusing on their training and development.

Our goal is to partner with the most prestigious Swiss luxury brands to deliver an unrivalled customer experience that is welcoming, engaging and underpinned by the deep category knowledge of our teams. Our colleagues love what they do and are dedicated to being experts in the world of luxury watches. In return, we work hard to make sure that they feel equipped for the task and valued for their contributions via our award-winning recognition programmes.

In the UK, the award winning digital VibE platform and Brilliance points system encourages managers and colleagues to instantly recognise and applaud those seen to be living the Group’s values; in the US, the Celebrating Success programme applauds individual teams and successes.

Across the Group, monthly winners are nominated and recognised in Clarity, the company’s popular bi-monthly digital magazine.

Our top sales people are feted at their very own, special VIP celebrations and might also receive the ultimate accolade of an invitation to the Group’s Annual Awards Ceremony.

Number of Employees in The Watches of Switzerland Group

1,001 to 5,000