EE
EE Headquarters Location
BT Group plc
1 Braham Street
London
E1 8EE
About EE
We’re EE. And we’re the bee’s knees, if we do say so ourselves. We provide the best network, and the best service, so our customers can trust us with their digital lives.
As part of the BT family, we’re even bigger than you think. We run the UK’s biggest and fastest mobile network, offering 4G in more places than any other UK network. We were also the first to launch 4G in the UK in October 2012, and the first to launch 5G in May 2019. Excuse the humblebrag.
Our values are at the core of everything we do. By adding a human touch to every task, clearing up complex issues and letting our creativity run wild, we give every EE customer an experience they won’t forget.
Recruitment UpdatesAs part of the BT family, we’re even bigger than you think. We run the UK’s biggest and fastest mobile network, offering 4G in more places than any other UK network. We were also the first to launch 4G in the UK in October 2012, and the first to launch 5G in May 2019. Excuse the humblebrag.
Our values are at the core of everything we do. By adding a human touch to every task, clearing up complex issues and letting our creativity run wild, we give every EE customer an experience they won’t forget.
At this time, recruitment in our contact centres has been paused as we deal with the Covid-19 outbreak. You can sign up to our Talent Community at apply.ee.co.uk, so you’ll be among the first to know when we start recruiting again
For retail roles, we’re continuing to recruit. When the time comes for us to reopen on the high street, we’ll need to be fully-staffed and ready to go. We're adapting how we recruit for our stores and contact centres in line with Government and Public Health England guidance. You can search our current roles at apply.ee.co.uk.
As we face the coronavirus outbreak in the UK, the health and safety of our employees is our priority. You can learn more about our Group response to the pandemic at btplc.com/coronavirus.
Our Contact Centres – Are you EE?For retail roles, we’re continuing to recruit. When the time comes for us to reopen on the high street, we’ll need to be fully-staffed and ready to go. We're adapting how we recruit for our stores and contact centres in line with Government and Public Health England guidance. You can search our current roles at apply.ee.co.uk.
As we face the coronavirus outbreak in the UK, the health and safety of our employees is our priority. You can learn more about our Group response to the pandemic at btplc.com/coronavirus.
A people loving, problem solving, smooth operator.
You don’t need contact centre experience, just that certain spark, that je ne sais quoi that surprises and delights customers.
We look for people with a natural instinct to help. People with the determination not to be beaten. People with real strength of character. It can be tough at times, taking call after call, not knowing who you’ll be speaking to next or how the conversation will start. But nothing will faze you. And you’ll use your unique personality to take the call where you want it to go.
Life in our Contact CentresYou don’t need contact centre experience, just that certain spark, that je ne sais quoi that surprises and delights customers.
We look for people with a natural instinct to help. People with the determination not to be beaten. People with real strength of character. It can be tough at times, taking call after call, not knowing who you’ll be speaking to next or how the conversation will start. But nothing will faze you. And you’ll use your unique personality to take the call where you want it to go.
We’re already the UK’s best network. So your job will be to help us to become the best for service, too. We see beyond experience, so don’t discount yourself if you haven’t worked in a contact centre before. We have millions of conversations with customer’s every day, from all kinds of people, about all kinds of things. You could be doing anything from explaining a bill or sorting a payment issue, to talking through the features of a shiny new smartphone.
Open 365 days a year, our contact centres are fun, friendly places where everyone – whether you’re a student or parent, full-timer or part-timer – is championed to perform at their best.
Most will agree that our people help to make the centres great places to work. The teams they work in, the support from colleagues and managers, and the friends they make for life. There’s always someone to talk to if you need help or you’ve struggled with a particular call, and the support networks we have in place show our commitment to our colleagues’ well-being.
We’re bringing life back to the high streetOpen 365 days a year, our contact centres are fun, friendly places where everyone – whether you’re a student or parent, full-timer or part-timer – is championed to perform at their best.
Most will agree that our people help to make the centres great places to work. The teams they work in, the support from colleagues and managers, and the friends they make for life. There’s always someone to talk to if you need help or you’ve struggled with a particular call, and the support networks we have in place show our commitment to our colleagues’ well-being.
We think everyone deserves more from a career in retail. Whether it’s saying goodbye to gloomy days, unrewarding roles, or career uncertainty – we got you. Our roles might be retail sales roles (there’s no getting away from it), but we like to think they’re one of the best retail roles you could ever find.
Our retail stores are alive and kicking. And our roles are full of progression, support, rewards & flexibility; it’s a feeling like no other. But don’t just take out word for it.
Ellen’s Feeling UnstoppableOur retail stores are alive and kicking. And our roles are full of progression, support, rewards & flexibility; it’s a feeling like no other. But don’t just take out word for it.
At EE, everyone is a winner. Especially Ellen. She won Retail Hero of the Year in 2018 for all her hard work as a Store Manager in one of our top 200 stores. Of course, we clinked our glasses and said cheers to that – because at EE we champion each and every one of our people to achieve their best. With our training, support and development programmes, Ellen’s feeling unstoppable; but that’s not all we do at EE. Our benefits package offers some pretty special social perks, like once-in-a-lifetime-trips abroad, cash awards from our recognition schemes and discounts off the latest EE products, which means Ellen can live her best life and get it all on the ‘gram too.
Work PerksWe promise to do the best by our colleagues, so as well as competitive salaries and commissions, we have a huge benefits package including:
• 75% discount on your personal phone, as well as discounts for friends and family
• We’re part of the BT Group, so you can get free superfast broadband, as well as discounts on BT Sport
• Discounted retail/restaurant/cinema vouchers
• Discounted gym memberships
• Pension and share schemes
• Cycle to work scheme
• Health and dental insurance schemes
Apply now at jobs.ee.co.uk
• 75% discount on your personal phone, as well as discounts for friends and family
• We’re part of the BT Group, so you can get free superfast broadband, as well as discounts on BT Sport
• Discounted retail/restaurant/cinema vouchers
• Discounted gym memberships
• Pension and share schemes
• Cycle to work scheme
• Health and dental insurance schemes
Apply now at jobs.ee.co.uk
We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected.
Join the EE team and help bring it all to life.
Empowered, challenged, supported and rewarded, our people are the key to our success.
We’re at the top of our game, and this is your chance to join us.
Join the EE team and help bring it all to life.
Empowered, challenged, supported and rewarded, our people are the key to our success.
We’re at the top of our game, and this is your chance to join us.
Number of Employees in EE
10,000+
Industry