Accel Entertainment Gaming, LLC.
Accel Entertainment Gaming, LLC. Headquarters Location
Bolingbrook, IL
Accel Entertainment Gaming, LLC. Photos
About Accel Entertainment Gaming, LLC.
Accel Entertainment was granted its Terminal Operator license by the Illinois Gaming Board on March 15, 2012. Accel was one of the first Terminal Operators to be licensed in the state.
The founders of Accel were business professionals who saw an opportunity for success in the Illinois gaming market. They brought friends and family together to form a company that would focus on developing mutually successful relationships with their customers.
The Illinois Video Gaming Act was enacted on July 13, 2009 to help fund Public Act 96-0034, a $31 billion State infrastructure improvement plan.The Video Gaming Act allowed up to five video gaming terminals (VGTs) to be operated at liquor-licensed establishments, certain fraternal and veterans organizations and truck stops.
On October 9, 2012, the Video gaming market officially commenced live operations.
What Makes Accel DifferentThe founders of Accel were business professionals who saw an opportunity for success in the Illinois gaming market. They brought friends and family together to form a company that would focus on developing mutually successful relationships with their customers.
The Illinois Video Gaming Act was enacted on July 13, 2009 to help fund Public Act 96-0034, a $31 billion State infrastructure improvement plan.The Video Gaming Act allowed up to five video gaming terminals (VGTs) to be operated at liquor-licensed establishments, certain fraternal and veterans organizations and truck stops.
On October 9, 2012, the Video gaming market officially commenced live operations.
Our relationships with our customers are at the center of everything we do. Accordingly, we believe in taking good care of our customers and providing unparalleled service to increase their profitability.
We Support in Every Illinois Region
Our teams are strategically located to reach our locations fast when they need them. Our expertise is spread throughout the entire state of Illinois. We have more locations (over 1,300) and more machines (the equivalent of 7 casinos) than any other slot provider. Therefore, it's important we have the support to match.
We Take Care of Our Equipment: Technicians and Preventative MaintenanceWe Support in Every Illinois Region
Our teams are strategically located to reach our locations fast when they need them. Our expertise is spread throughout the entire state of Illinois. We have more locations (over 1,300) and more machines (the equivalent of 7 casinos) than any other slot provider. Therefore, it's important we have the support to match.
We developed our preventative maintenance program to cut down on service calls and increase our machines up time. So far, it has paid off. Accel provides a Preventative Maintenance program to all of its customers, free of charge. That means we’re doing site visits to each of our 1,500 statewide customers every 30-45 days.
In those visits, members of our field team do routine maintenance checks that are completed in about 45 minutes. (We typically schedule those at a time that doesn’t interfere with peak playing hours.) As part of that, we do a comprehensive cleaning and disinfecting of all machines, and apply a shine agent to give the VGTs that “new” look. It’s all done with the goal of making you and your patrons happy.
Our Employees Say It BestIn those visits, members of our field team do routine maintenance checks that are completed in about 45 minutes. (We typically schedule those at a time that doesn’t interfere with peak playing hours.) As part of that, we do a comprehensive cleaning and disinfecting of all machines, and apply a shine agent to give the VGTs that “new” look. It’s all done with the goal of making you and your patrons happy.
“I enjoy working at Accel because of the culture and people. Everyone is very helpful and supportive, and it has been fun growing with the Accel family. There are always new challenges that keep work exciting and never boring.”
Marie Belair, Inventory and Compliance Manager
“The culture here is all about the employees, and the customers as well. It’s from the top to the bottom, the CEO wants to ensure that the employees here are happy and I’m proud to be a part of that.
It’s nice to see people walking around smiling, standing upright, not slouching and feeling lousy about coming to work.”
Pete Negro, Director of Logistics
Marie Belair, Inventory and Compliance Manager
“The culture here is all about the employees, and the customers as well. It’s from the top to the bottom, the CEO wants to ensure that the employees here are happy and I’m proud to be a part of that.
It’s nice to see people walking around smiling, standing upright, not slouching and feeling lousy about coming to work.”
Pete Negro, Director of Logistics
Number of Employees in Accel Entertainment Gaming, LLC.
501 to 1,000
Industry