Hughes
Hughes Headquarters Location
Hughes, Mobbs Way, Lowestoft NR32 3AL
Hughes Photos
About Hughes
Hughes Electrical is a family owned and run company founded by Frank Hughes in Lowestoft in 1921.To this day, almost one hundred years on, Hughes remains a true family business with the third generation now with Robert and Jeremy Hughes at the helm.
Hughes sells, rents and services both domestic and commercial products to the general public and businesses through 28 shops, 6 service centres, 9 trade counters as well as online and in-home. This breadth of business means that Hughes is not dependent on any one channel, category, customer or supplier so has always been able to grow whatever the circumstances. The result is that Hughes has remained a profitable and financially secure company.
Hughes is not only a family company in name but also in attitude. Our family values are to treat people the way that they would want to be treated themselves and these people are not only our staff but our customers and suppliers. Hughes is a long standing company with long term plans so aims to offer its staff a long and meaningful career. This means that we take training and career development seriously and as a result we hope to offer you a supportive and professional working environment.
Hughes - Established 1921Hughes sells, rents and services both domestic and commercial products to the general public and businesses through 28 shops, 6 service centres, 9 trade counters as well as online and in-home. This breadth of business means that Hughes is not dependent on any one channel, category, customer or supplier so has always been able to grow whatever the circumstances. The result is that Hughes has remained a profitable and financially secure company.
Hughes is not only a family company in name but also in attitude. Our family values are to treat people the way that they would want to be treated themselves and these people are not only our staff but our customers and suppliers. Hughes is a long standing company with long term plans so aims to offer its staff a long and meaningful career. This means that we take training and career development seriously and as a result we hope to offer you a supportive and professional working environment.
Hughes was founded in Lowestoft, Suffolk in 1921 by Frank Hughes who trained as an electrical engineer after having served in the Great War. To this day, almost one hundred years on, Hughes remains a true family business with the third generation of Robert and Jeremy Hughes now at the helm.
Pictured: Frank Hughes (Middle) outside Tonning Street, Lowestoft in the mid 1930s
HughesPictured: Frank Hughes (Middle) outside Tonning Street, Lowestoft in the mid 1930s
Hughes has 28 shops located mainly across East Anglia. They vary in size from small units serving a local community, to large out of town stores serving a bigger catchment. All the shops are branded Hughes and all sell and rent a mix of audio-visual products, large and small kitchen appliances as well as accessories and some IT equipment. All shops compete on the quality of customer service with prices matched to online competition meaning that profit is made from supplying services and from rental.
Hughes Service & DistributionHughes has 6 depots employing over 300 people with 180 commercial vehicles branded Hughes. These depots install, service and refurbish all 120,000 products rented in the shop catchment areas and also undertake 150,000 installation jobs from sales made in store. Technical service staff will undertake repair of customers own equipment either by referral from the supplier or direct from the customer.
Hughes.co.ukConsumer electrical products have led the move towards online shopping so the hughes.co.uk website is long established, well respected and very successful. The website and the shops work in tandem such that many of shop sales are through click and collect, a large proportion of shop rentals leads are from web referrals while the web generates 20 times more sales per head in areas where there is a Hughes shop.
Hughes TradeHughes Trade operate out of 9 locations, the bulk of which are shared with shops from which they sell and rent domestic products in bulk to businesses. Customers range from builders who collect to hospitals, schools and hotels where delivery is provided. Hughes Trade were proud to be awarded both the London Olympic and Glasgow Commonwealth games contracts which involved the supply and installation on a rental basis of 3000 appliances in the athletes village as well as 15 other contracts throughout the park.
Hughes RentalHughes Rental is a constantly expanding sector serving over 100,000 happy customers with the latest electronics. From entertainment devices to kitchen and laundry appliances, Hughes Rental currently has over 120,000 products rented across the UK each year. Rental contracts are generated from both online and in-store sales with the offer of free installations, servicing and repairs to give rental customers some extra peace of mind. Hughes also cater to businesses with many rental customers in the leisure, hospitality, education and care sectors. This supports local businesses by providing the latest technology without the outlay.
Number of Employees in Hughes
501 to 1,000
Industry