IST Management

IST Management Headquarters Location

Atlanta, GA

About IST Management
IST Management is a BPO company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
IST Service
We're Passionate About Service

IST’s Founder and CEO, Hal Blackman started his professional career in the catering department at Marriott. It was there that Hal was instilled with the importance of being passionate about customer service. IST is built on the same customer service focused principles that has made Marriott the leader in hospitality:

- Put People First
- Pursue Excellence
- Embrace Change
- Act with Integrity
- Serve Our World

IST is most proud of our employee’s passion to serve and it is our employee’s customer service that makes IST the leader in business outsourcing processes:

- Office Services
- eDiscovery via IST Discover-E
- Electronic Document Management

If providing only the highest level of customer support is your passion, then IST is the place for you. 
IST Empowerment
We’re Passionate About Empowerment

IST knows that providing the highest level of customer service starts with empowering our people at all levels to do what is right for their customers.

IST has built a culture of empowerment led by our company mascot Mr. Empowerment. Mr. Empowerment is our constant reminder that strong customer service starts with the individual closest to solving the issue.  

If working in environment that cuts through the red tape and empowers you to do what is right, then IST is the place for you.  
IST Recognition
We’re Passionate About Recognition

Recognizing passionate employees that are excelling at their job is a hallmark at IST.

IST has built the following employee programs designed to recognize our employees that go above and beyond:

- Blackman Bucks (Certificates earned for great service and redeemed for prize).
- Monthly Client Comment Letter Winners
- Employee of the Quarter
- IST Ring after 5 years of service, with a diamond added every 5 years after that.
- Eagle Awards for Top FM Sites

If you are inspired by seeing your fellow team member’s accomplishments recognized, then IST is the place for you. 
IST Technology
We’re Passionate About Technology

IST understands that, in providing the highest level of customer support, we have to provide our team with best technology and tools to accomplish the job.

From day one, IST has been creating process technology designed to make our employee’s jobs more efficient by automating and tracking their daily tasks. Because this technology has been 100% designed in-house by our development team, it is always being updated so that it grows with the changes in our industry.


If you are passionate about working for a company that is providing its employees with cutting edge technology and system processes, then IST is the place for you.
IST Growth
We’re Passionate About Growth

IST does not provide a job; it provides a career. IST has created a culture where our people are always working towards personal and professional growth.

From your first day at IST, employees that are self-motivated and driven have the opportunities to participate in career advancement programs:

- On Demand Video Training
- Executive Presence
- Assistant Manager to Manager Training Program
- Site Manager Awareness & Response Training Program

The service specialist position may be your first stop at IST but with hard work and dedication it will not be your last. 


If you are passionate about seeing hard work pay off in professional development and career growth, IST is the place for you.

IST Management Revenue

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