TELUS International

Operating in 28 countries across 53 CX and IT delivery centers across the globe, over 62,000 team members deliver integrated customer experience (CX) and next-gen digital IT solutions in 50+ CX languages and 500+ data annotation languages and dialects to some of the world’s largest and most respected brands.

From themed meeting rooms and fitness facilities to onsite movie theaters and libraries, we know that office space matters. We focus on creating innovative workspaces that inspire our people and serve as a daily reminder to think differently. Our team members work hard, so it’s important to create fun and relaxing spaces just for them.

We take great pride in our multilingual capabilities and welcome team members with a passion to serve customers in different languages. In Europe, we take the time to invest in near-native speakers to level up their language skills. Likewise, in Central America, our intensive English-language training programs help team members reach higher-value opportunities.

With customer experience centers in Las Vegas, Nevada, North Charleston, South Carolina, and Folsom, California, our United States team includes over 2,000 of the best English and Spanish-speaking talent in the nation. Named one of Achievers’ 50 Most Engaged Workplaces in North America, our US team delivers the best in both customer experience and digital innovation.

TELUS International is committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Our people make our company truly special, and our caring culture comes to life because of them. From team events and awards to Friday treats and client incentive programs, we make sure to recognize good work and say “thank you” on a regular basis.

We want you to grow and develop both personally and professionally. That’s why we invest in the education of our team members, regardless of whether they stay with us or not. In several locations, we work in partnership with local, accredited universities via our TELUS International University (TIU) program where team members have the opportunity to complete their education/degree through subsidized tuition and onsite classes.

TELUS International is committed to honoring individuality through initiatives within our teams across the globe. Under this vision, we are proud to present our leading programs, which have helped us to grow our diversely talented team and inclusive culture and strengthen our ability to connect for good:


• Connections is the women’s network of TELUS International, a program that seeks to create an inclusive community and connect the needs and interests of women in the company while supporting their professional and personal development through networking, recognition, and community involvement.


• TELUS International is a proud partner of Women Who Code, an organization supporting and empowering women's tech roles worldwide. We have worked on developing virtual events and content initiatives to highlight the expertise of our team members from their professional careers to the WWC communities, among other actionable.


• Spectrum is our resource group for lesbian, gay, bisexual, transgender, two-spirited, queer, and allied (LGBT2QA) team members with a vision of creating a more diverse, inclusive, and safe work environment at TELUS International through a variety of activities.


• Whether it’s extending health insurance benefits to our team members’ families (including their parents), offering onsite daycare in certain locations, or encouraging our team members to bring their families to work, we know that family matters to our people.


• Mama Bear is a for-moms, by-moms club aimed to uplift, empower and celebrate the challenges and capabilities of working mothers at TELUS International. Mama Bear is intended to create a community where mothers can establish personal allies, feel empowered, and learn tips and tricks to balance and thrive at work, as they manage families at home.

Giving back to the community is part of our caring culture. This includes building entire villages and schools from the ground up as part of our TELUS Days of Giving. We believe in helping our team members make meaningful social change in their own backyards.

“It’s the people. I love the team that we’ve built and the culture including giving back to the community.”
- Heather

“The commitment to invest in our people and to work together as a team to help the community fosters a sense of team spirit and makes for a great working atmosphere.”
- Kristina

“Our locations are colorful and happy. Being a TELUS International team member makes me feel valuable. You want to smile every day!”
- Andreea