Vital Record Control

Vital Record Control Headquarters Location

Memphis, TN

About Us
VRC’s Humble Beginning

1981 - The original VRC site was in Memphis, TN — a custom-built vault protecting personal assets.

1988 - BVRC was formally founded in Memphis, TN with just three employees and 20 clients. It soon upgraded its offsite storage services to protect various information assets, including critical business records, artifacts, film, and more.

1996 - The company purchased its second location in Charleston, SC.

2000 - As the electronic age emerged, VRC introduced its document scanning and workflow solution, VitalScan.

2003 - To provide complete information lifecycle management from creation to disposal, VRC added its secure destruction solution, VitalShred.

Evolution to National Leader for Information Management

2005 - For advanced chain of custody, VRC began tracking all inventory and processes using radio frequency chip technology - VitalRF.

2014 - To help medical clients comply with ever-changing regulations, VRC introduced its healthcare solution, VitalChart, with a strong focus on release of information.

2017 - Starting the year with a presence in 20 markets, primarily in the Southeastern U.S., VRC began expanding nationwide. This included the expansion of operations into Alaska in 2018.

2021 - Today, VRC is a leading information management provider, servicing more than 70 U.S. markets coast-to-coast and the Bahamas.
Our Values
For over three decades, VRC has built its reputation on communication and service. No matter your volume or regulatory needs, we’re committed to delivering the most reliable and effective records management solutions to all our clients.

— Customers Come First
We're always ready to help. Talk to a real, local representative for personalized customer service, 24/7.

— Protect and Preserve
VRC manages your records with the utmost care, security, and protection. We maintain rigorous security protocols and state-ofthe-art storage facilities to meet SSAE-18 standards.

— Comply with Confidence
Navigating complex data privacy laws can be daunting, so our dedicated compliance team helps you adhere to the most current federal and state regulations, including HIPAA, FACTA, and Sox.

— Deliver Industry Expertise
With over 30 years of experience, we have the knowledge to develop the best solution for your records management needs, no matter your industry.

— Embrace Innovations
Cutting-edge technologies like RFID tracking and cloud-based document management streamline processes and help you stay, ahead of the curve.

— Take Accountability
We keep our commitments. A contract with VRC includes the promise to provide you with the highest levels of customer service, compliance, and security.

— Operate as One
Our clients are our partners. By working together closely, we can develop solutions that meet your needs and help you advance your business.
Careers
Vital Records Control takes pride in having the most knowledgeable and dedicated staff in the industry. Our employees enjoy outstanding benefits and a great working environment!

WHY WORK AT VRC

We pride ourselves on creating a supportive working environment that wants to see you succeed.

— VRC utilizes the latest technology in the information storage and management industry.
— Clients are offered premium services and solutions to all their information management demands.
— We offer our employees outstanding benefits and a great working environment where consistent and constant career training fosters our promote-from-within philosophy.
— Collaboration, respect, and teamwork create a knowledgeable and dedicated staff committed to providing outstanding customer service.

Number of Employees in Vital Record Control

1,001 to 5,000

Vital Record Control Revenue

$100M to $500M (USD)