MasterCorp

People Proud is our commitment to put people first.

We value every person, regardless of their job. Through their hands, we shape the vacation experience for guests. Through their hearts, we define hospitality. Through their efforts we lead. We are proud of our people, and we want to be sure it shows.

We are as good as our promise, and we promise to:

BE CARING
Caring changes the way we do our jobs, the way we greet guests, the way we treat our co-workers. It’s a better way to be.

BE PASSIONATE
Heartfelt passion in our work is the fuel for excellence. It shows in our work, and it shows in our interactions.

BE ACCOUNTABLE
Accountability is a vehicle for growth and improvement. We learn from our mistakes when first we recognize them.

BE RELIABLE
We want you to count on us. We will keep our promises, deliver on time, and come through every time you need us.

BE RESPECTFUL
Every person deserves to be treated respectfully. We will show respect to all guests, to resort staff, and to each other.

BE COMMITTED
We are fully committed to delivering a memorable vacation experience to every guest regardless of circumstances.

MasterCorp is proud of the diversity among our staff and believe that all people should be treated with equality and respect. We value people of all ethnic origins and cultural heritages, and we are enriched by the depth of perspectives and range of personalities they bring to our team.

We believe that everyone should be able to work in a safe, nurturing environment, free of fear, shame, and rejection. We place honor in a job well done, regardless of the task or title. We are proud of ALL of our people.

MasterCorp’s ‘People First’ mantra includes all people, regardless of national origin, race, color, religion, gender, preference, disability status, protected veteran status, or any other characteristic protected by law. Each person is valued and everyone has equal opportunities to work, contribute, learn and grow.

Embracing diversity and cultivating an environment of inclusion brings out the best in our People, allows us to offer the best to our resort partners, and makes us a culturally vibrant company.

MasterCorp’s People Proud initiative includes a commitment to provide quality benefits to our people, regardless of the position they fill. Employees who are scheduled to work at least 30 hours per week on a regular basis are eligible. Note: Refer to coverage books and policies for complete details regarding covered charges, exclusions, limitations, and plan payments.

MEDICAL
2 plan options with 4 tiers from individual to family coverage. Preventive health care covered 100%. Prescription plan.

401(K) RETIREMENT
Save toward retirement and receive a company matching contribution up to 5%. Enrollment is quarterly.

PAID VACATION
Hourly associates can earn up to 4 weeks vacation per year. Managers begin earning generous PTO immediately upon hire.

DENTAL
Preventive care is covered at 100%. Choose from 4 tiers available from individual to family.

VISION
Exams only $10. Contact lens fits and follow up $55. Plastic lenses $25. Frames or contacts $150 allowance.

SHORT TERM DISABILITY
Elect a benefit up to 60% of your earnings. Max of 11 weeks benefit. Pays on leave for surgery, injury or maternity.

CANCER
Benefits paid directly to insured according to a fixed schedule. 2 levels available.

ACCIDENT
Provides off-the-job coverage. Benefits are paid directly to the insured.

As partners, we support the community causes your resort sponsors. Through the years, we have formed teams to support walkathons and charity golf tournaments; we have dropped golf balls from a helicopter (for charity); we have cleaned rooms for Lied Lodge at the Arbor Day Farm; we have cooked meals for parents at the Ronald McDonald House; and we have participated in the Extreme Village Makeover for Give Kids the World...and more.

We care about children; we care about the environment; we care about people.

GREEN PRODUCTS
Our Green Team is constantly looking for ‘affordable’ cleaning products that will minimize the environmental effect, not only when used at the resort, but when the product is manufactured.

GREEN TECHNIQUES
Our hospitality staff is taught to apply cleaning techniques that provide a healthier room environment and reduce the amount of chemical particles, dust, and pathogens in the air.

GREEN READY
MasterCorp stands green ready. We provide flexible, green-clean solutions that adapt to the budgetary concerns and environmental commitment of each resort partner.