Navient

Navient Headquarters Location

Wilmington

About Navient
Navient (Nasdaq: NAVI) is a leader in education loan management and business processing solutions for education, healthcare and government clients at the federal, state and local levels. The company helps its clients and millions of Americans achieve financial success through services and support. Headquartered in Wilmington, Delaware, Navient also employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin and other locations.
Values
Our values reflect who we are and where we’re going. By living them daily, we stay on course toward our goals for ourselves, our customers, our communities, and our shareholders.

1. We strive to be the best.
By relentlessly pursuing the right solutions, we deliver on our promises to each other and those we serve.

2. We’re stronger together.
We succeed because we’re inclusive and authentic, and we know good ideas can come from anywhere and anyone.

3. We earn the trust of our customers and colleagues.
We hold each other accountable and act with integrity.

4. We innovate always and everywhere.
We empower each other to think differently, develop ourselves and grow our company.
Careers
For our employees we offer an entrepreneurial environment, rich with opportunity and reward.

Through our annual employee engagement survey, we learn what is most important to our employees and strive to align our offerings and work settings accordingly.

Navient employees have the opportunity to shape their career through active participation in goal setting and regular performance reviews and career path discussions.

We are a service-oriented, fast growing company, and invite you to join our talented and diverse team.
Community
TEAM NAVIENT IN THE COMMUNITY

Philanthropy and corporate citizenship go hand-in-hand at Navient, where we encourage employees to give back to our communities with gifts of time, talent and money.

Our employees get involved in a variety of community activities such as distributing and reading books to kids, participating in blood drives, and collecting food and school supplies for families in need. Through the Jeans BeCause program, our employees raise funds for a variety of charitable organizations in our hometowns.

We honor the philanthropic commitment of our people nationwide. We offer up to four hours of paid leave per month to empower employees to volunteer for a Navient-supported program in their community.
Our Companies
Navient is a leading provider of education loan management and business processing solutions for education, healthcare and government clients at the federal, state and local levels. We help our clients and millions of Americans achieve financial success through services and support. Our family of companies includes:

1. Navient Solutions, one of the nation’s largest servicers of federal and private education loans. Navient Solutions provides servicing and asset recovery services on its own loan portfolio and federal education loans owned by the U.S. Department of Education and other institutions.

2. Earnest, a leading financial technology and education finance company. Earnest offers low-cost, online private education loans.

3. Pioneer Credit Recovery, Gila (MSB) and Duncan Solutions, providers of business processing services—including debt collection services—for federal and state governments, agencies, court systems, municipalities, toll authorities and parking systems.

4. Xtend Healthcare, a leading provider of revenue cycle management, accounts receivable management, extended business office support and consulting engagements to individual, multi-hospital, and university-affiliated health systems.
Inclusion
We’re stronger together. We succeed because we’re inclusive and authentic, and we know good ideas can come from anywhere and anyone.

At Navient, we encourage and benefit from differences in thinking that arise from diverse backgrounds and experiences. We appreciate what each individual brings to the table. It’s important that we are committed to ensuring all employees feel welcomed, valued and included, and can bring their whole selves to work so they can contribute in a meaningful way.

With the goal of strengthening both an inclusive workplace and a diverse workforce, Navient formed an Inclusion and Diversity Council last year and outlined a multi-year strategic roadmap to increase our commitment and outcomes around inclusion and diversity. The council is comprised of individuals throughout Team Navient who can provide an “on the ground” perspective and advance programs that both celebrate and improve our culture of inclusion.

Inclusion is how we come together as an organization and use our diverse backgrounds to create a culture that values each employee. It is reflected in a culture that truly capitalizes on talent, allowing all of Team Navient to contribute and progress while achieving better business results and higher employee engagement.

Diversity is our “blend” of colleagues (e.g., age, race, gender, sexual orientation, national origin, veteran status, learning and problem-solving strategies, communication styles). We have a diverse population value the differing perspectives, skills, and abilities of our team members.

We fuel innovation and growth by providing our employees opportunities to share their ideas and develop new solutions to meet our customers’ needs. We’re also able to provide compassionate, personalized service with a workforce that reflects and understands our diverse customer base. We know that being deliberately inclusive creates a diverse, highly-engaged workforce.

Number of Employees in Navient

5,001 to 10,000

Navient Revenue

$1B to $5B (USD)