WOW! Internet Cable and Phone

Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how great or small. Our ongoing commitment to providing excellent service and creating stress-free experiences for our customers is exemplified in our core values:

Respect: Treat others as you wish to be treated - know your customer.
Integrity: Choose to do what’s right.
Spirit of Service: Provide the WOW! experience by being reliable, easy to work with, and pleasantly surprising to each other and to our customers every time.
Accountability: Deliver value-enhancing work on time and as needed, utilizing our resources to their highest and best use.

If we were a person, we'd likely be described as honest, sincere, and likable. We are fun-loving. We like who we are. We love what we do. And we appreciate the people we serve.

We're a company of people who derive genuine satisfaction from taking care of each other and our customers. Which means doing things a little differently than most telecom companies. Like treating people as members of the human race, for starters. Fostering positive customer experiences at all transaction points. And taking a more personalized approach to serving our customers.

This personalized approach includes providing solutions that are thoughtful and affordable. Delivering service that is not just responsive and satisfactory, but utterly personable. Honoring your time, and our word. Being totally accountable for our actions. Giving you a reason to believe in us.

Not what you'd expect from a cable company, is it? Welcome to WOW!.

WOW! does not tolerate hate.

Recent events have highlighted the specific issues facing minority and marginalized communities and have helped us see the hurt they’ve endured due to discrimination, microaggressions, and violence inflicted on them. These are complex issues requiring thoughtful and purposeful solutions and we want to let our customers know - WOW! is committed to being part of a sustainable solution.

We condemn all forms of racism, bigotry, hate and systemic oppression.

Racism in all its forms has no place in WOW!’s work environment and falls under our zero-tolerance policy. While we have diversity programs and initiatives in place, we know we need to do more. We’re working on a formal Inclusion and Belonging program for our employees that focuses on fostering a more inclusive workplace. We are actively exploring more ways we can contribute to the dismantling of institutionalized racism and systemic bias.

We’re committed to self-reflection and being part of the solution.

We are encouraging our employees to advocate for racial equity. We provide our employees with paid-time-off to volunteer in their communities, including exercising their First Amendment right to participate in organized peaceful protests to combat racism and discrimination. We have also made a financial contribution to the NAACP’s Legal Defense Fund in support of the fight for racial justice. In addition, we will use our voice on social media to regularly highlight and raise awareness of issues the Black community faces, as well as to celebrate their victories.

We’re committed to doing more.

We will examine our recruiting and hiring practices to ensure we reach out to diverse communities. We will seek out ways to support minority- and women-owned businesses and uplift diverse voices on our social media platforms.

We encourage you to educate yourself with an open mind and an open heart, and find ways you can also be part of the solution.

We’re one of the nation’s largest internet, cable and phone providers in the United States. While we’ve grown a lot since we started in 2001, we still remember where we came from. Family comes first and our team is our family.

So what does that mean for the people who come to work with us? It means you can make a difference while you grow your career at WOW!, both in this job and your next.

With WOW!, you can build a career where your work improves the quality of our customers’ lives and needs. Providing an unexpectedly positive experience is our first business priority. We know that only happens when our employees feel valued and inspired. We strive every day to build a workplace where our team members work, play and take care of each together as a family.

Discover how your influence will be appreciated and dedication rewarded when you put some WOW! in your career.

WOW! Internet Phone Cable is an inclusive workplace that promotes the value of having a diverse workforce in all of our business opportunities. WOW! is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is WOW!’s policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status or any other status that is protected by law.

WOW! strives to make our careers site accessible to all users.

We know that in order to continue operating as a strong and successful business, we must differentiate ourselves competitively by working "The WOW! Way." So what is "The WOW! Way?" It's putting our customers first in everything we do. And the way we do that is by putting our employees first. It is our commitment to ensure our employees are happy, challenged and rewarded. We trust our employees to live our core values and create the award-winning customer experience that lives up to our name.

At WOW! we're looking for talented individuals who need to know they are making a difference.

Are there benefits and rewards to being part of the WOW! team? Absolutely.

Paycheck? - Naturally.

401K - We have what you need to make sure you're prepared for your golden years.

Insurance - We’ve got you covered to help make sure you and your family stay healthy.

* Medical: We make sure you have competitive medical coverage options as a WOW employee covering medical/ surgical, prescription drug and mental health/substance abuse benefits.

* Dental: Keep your pearly whites healthy with coverage that helps pay for routine cleanings, oral exams, fluoride treatments and X-rays – as well as many basic and major restorative services.

* Vision: Whether you have 20/20 vision or not, our vision coverage will help you pay for eye exams, eyeglasses, contact lenses and frames.

* Life & Disability: It's best to be prepared, so we make sure you're covered for an employer-paid basic life and accidental death and dismemberment insurance equal to your annual pay as well have the option to purchase additional life insurance for yourself, spouse and dependents.

* Wellness Programs: We offer a variety of health incentives including massages, yoga, health fairs and more (varies by location).

Discounted WOW! Services (if available in your area) - Internet, TV and Phone can be costly, so we offer a heavily discounted service to our WOW! employees if you live in a serviceable area.

Flexible Hours - We have various positions and locations that offer you flexible work hours so that you can have more free time to do the things you enjoy.

Work-Life Balance - As fun as it is to work at WOW!, we understand you work to live, not live to work. We offer what you need to spend time how you want it, including time to volunteer!

* Paid Holidays: Deck the halls with a little less stress knowing we’ve got your pay covered.

* Paid Time Off: We want you to have time away from work to enjoy the interests, things and people that mean the world to you.

* Personal Days: We offer you 4 personal days a year, to take care of you!

* Paid Volunteer Time: At WOW! we care about the community we serve and are excited to offer our program WIN to all of our employees. We also believe having time outside of work is important, so we make sure you have it... including time to volunteer!

Career Development - We’ll make sure your skills get upgraded with training opportunities which allow you to take advantage of functional training to ensure you’re ready for your job and can build a successful career with WOW! and beyond.

* Career Pathing: Our Field Service Technicians have the opportunity and are encouraged to go through our paid career pathing training that not only teaches them new skills, but pays them for each skill they earn.

* Coach the Coaches: If you are a new leader or just need to brush up on your coaching skills, this program teaches you to coach others and be more impactful.

* Delivering a WOW! Customer Experience: At WOW!, our core purpose is to deliver an exceptional employee and customer experience that lives up to our name. With this program, we give you the tools to do this.

* 17 Essential Qualities of a Team Player: 35 week team building leadership development course for WOW! supervisors and leaders.

* Circle of Excellence: This training program provides WOW!’s leaders with personal and professional development.

Your next mission:

Bringing better broadband to the nation with WOW!

Make the most of your military skills by joining forces with WOW!, one of the nation's leading broadband providers. Our training programs and career opportunities make us more than "military-friendly;" we are ready to help you put the skills and discipline you gained serving our country to work.

ready and resilient

Our career opportunities are ideal for your military experience. Take a look at how your skills can translate to just a couple of our career areas:

Field Operations

Your experiences as a Wire Systems (Army), as a Wireman (Marines) or EE Technician (Navy), makes for a natural fit working as part of our Field Technician, Maintenance or Operations team.

Sales

Did you spend your time as in communications, training, or chaplain services? Your skills and training on working with people may translate well into one of our Business-to-Business sales or Residential Sales roles.

There's so many ways your military experience can translate beyond these couple of examples. For transitioning service members, we want to start talking with you even before your separation date to help you see how we can "join forces" and help you translate your experience into a successful WOW! career.