Marstons Plc

Inclusion taskforce: We have a responsibility to create an environment where people are proud of who they are and feel they can be themselves. We feel that this applies just as much to our team members as it does to our guests and suppliers. To make it happen, we have made inclusion a priority and we have a clear plan, that helps to educate and raise awareness. Our inclusion taskforce is made up of 17 members, each with a different perspective, specific interest, and area of responsibility.

We're empowering people to be comfortable and confident: All members of our taskforce are diversity champions, and our core focus is on gender, race and ethnicity, wellbeing, disability, and sexual orientation. We are making ally-ship visible and asking Allies to take on the struggle as if it were their own. To further support our people and our ambitions we’ve surrounded ourselves with a range of diversity and inclusion partners who we’re confident will support us on our journey to creating a place where everybody can bring their whole self to work.

Your voice: We measure the health of our culture and levels of engagement of our people through short monthly engagement surveys. The results tell us what our strengths are and the priorities we need to focus on, the areas that need changing. By understanding and tracking our people's thoughts around - teamwork, leadership, reward, learning and development and much more, we're able to understand the areas that are effective and the areas that need attention to further improve our company culture.

Our Pub Support Centre teams include a variety of different departments including Operations, Marketing, Legal, HR, IT, Finance, Customer services and Property to name a few. We have around 500 employees that all play an integral part towards the success of the business. It’s an incredibly exciting time to be joining us, and we’re looking for people who can inspire others through their passion for guest experience and driving performance.

Come as you are: You don’t have to come from a specific pub or hospitality background - come as you are. Personality counts for more than anything else here. We welcome skill sets from all industries, all we ask is that you are passionate about our sector and will champion our business values. In return our learning & development platforms and opportunities will allow you to become the best version of yourself, as well as being rewarded our attractive benefits package.

Explore where you can go: We are a fast paced, guest centric, multi – site business that requires flexibility, adaptability, and resilience. However, if you truly want to be part of the ordinary and extraordinary moments, leading the way within an award-winning Pub Support Centre team, look no further! We’ll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Why Marston's? Turn your hand to some new skills or polish up on some old ones. Be part of the team that is obsessed with creating great experiences for our guests - you'll be at the heart of it all, right where the magic happens. Not forgetting your weekly pay, 20% off food and hotels for you and unlimited friends or family and a discounts platform to help your money go further. Plus, you’ll have a laugh along the way, with the team, the regulars and the guests just passing by.

Make a name for yourself: Our management teams are crucial in creating an atmosphere that our guests and teams love to be a part of. You and your team will contribute to local communities, help shape local institutions and be there for the ordinary, and the extraordinary moments. You'll be responsible for managing the daily pub operation, compliance and stock control, marketing, and promoting the business. In return you'll be supported with award winning L&D programmes as well as access to finance and wellbeing support.

Capex investment: Our large and diverse estate requires constant investment to keep up with the changing wishes of our guest and to ensure the estate operates and remains in a clean state of repair. From small garden projects, right through to full scale refurbishment and implementation of new designs and formats, our capex programme covers it all. Each year our capex programme is given a £10million+ budget and covers projects across all our trading formats and agreements.

Time to turn up the heat: Turn your hand to new skills or showcase existing ones! You’ll be part of a team that's obsessed with creating great experiences for our guests. With over 1,500 pubs and bars across the UK, the opportunity to grow and develop in one of our kitchens is limitless. Working in our buzzing kitchens you'll master pub classics, learn from the team and be in on the action. With us you'll be able grow your confidence whilst picking up skills that you can take home with you.

Our kitchen's are where it's at: Our kitchens have some of the best equipment in the industry! You’ll be kitted out with everything you need to flourish in a busy environment. From Rational ovens to top of the range Lincat appliances, as well as Josper ovens in our fresh food pubs - you’ll have access to it all. Also, personality counts for more than anything else here. No judgement on where you’ve come from, or your story to date, just the right attitude and an ambition that matches ours. Bring yourself, and we'll do the rest.

Work your way up: Our Head Chefs lead and motivate our back of house teams whilst ensuring our kitchens are safe, clean, well-stocked, prepped and FUN. Our kitchens are fast paced and often busy environments where time management and the ability to follow instructions are essential. Develop your chef skills and career with the support of our award-winning development and training programmes and you’ll be one of the most sought-after professionals in the industry.

About our operators: We have circa 75 leaders across our ops teams within our pub support centre providing the vital support our businesses need to be successful. They lead and support the creation of our welcoming environments, friendly atmospheres, delicious food and drink, and great service. Our ops teams lead and support a variety of formats ranging from wet led community pubs to premium food led venues across the UK. With such a diverse pub estate we have opportunities to suit everyone.

The potential: With significant investment into our customer proposition, the future is extremely exciting with lots of growth planned, and we are looking for people to invest their futures in us. Our operators are responsible for executing relevant operations strategies across their regions, ensuring the potential of all businesses are maximised. This is achieved by motivating and inspiring teams and coaching the leaders within those businesses.

The opportunity: Our teams work closely with colleagues across Marketing, Design, People, Food, Drinks, Finance, the wider operations teams and many more, contributing to the strategic direction of the business. They act as a conduit of change by representing the relevant areas of responsibility to maximise profits. We’re looking for operational leaders that can demonstrate a relentless desire and hunger to improve, innovate and encourage others to drive themselves forward.

A proven track record: We have been operating pubs under self-employed agreements for many years. We were the pioneers of the ‘managed partnership’ agreement with our Retail Agreement being the first of its kind in the industry. Since then, we have helped hundreds of people to realise their dream of running their own pub business - from those fresh to the industry with bags of entrepreneurial spirit and business acumen, to publicans with an unrivalled passion for pubs and the guest!

Our agreements: We offer several ways for you to become your own boss through our various partner agreements: Retail, Pillar, Foundation, and Tenancy. The one you choose really depends on how much support you want from us (as well as how much money you want to invest). Some people really want the all-out freedom and creativity to develop a truly independent business. Others prefer a partnership that offers a bit more security and support from us. Whichever type of agreement you’re after, there’s a pub for you.

All the support you need: Our pub partners start their journey with an excellent induction and onboarding programme spanning 6 months - covering all the basics from changing a barrel, to driving sales in your pub business. We also offer a comprehensive and award-winning range of courses designed to provide a lifetime of support via our L&D platform: Campus. As one of our partners you’ll also be supported by our Pub Support Centre teams in Marketing, Finance, Recruitment, HR, and other functions.

Find out more - https://runamarstonspub.co.uk/

Our apprenticeships: We offer a wide variety of industry leading Apprenticeships. We currently partner with over 8 providers to ensure we have an offering to promote career development across the whole business. From Level 2 hospitality academy programmes right up to our Level 7 MBA apprenticeships- there’s something to support that next development opportunity. Each apprenticeship (level 3 upwards) all receive an experiential day to celebrate their achievements and a graduation ceremony at the end of completion.

Doing more: Our level 2, 3 and 4 include external skills days, where our apprentices cook with celebrity chefs, visiting places such as Borough Market/ Billingsgate to understand ‘Farm to Fork’. We’re also proud to offer non hospitality apprenticeships for our pub teams- Data essentials. Also, with our Lifetime partnership we’ve launched our Women in Leadership programme to promote internal growth of women across our business - breaking down barriers and supporting women at a more senior level.

Aspire programme: We’ve launched a new Leadership Programme at Marston’s called Aspire. It’s the finishing school for people who have the desire and ability to be a General Manager (GM) or Self-Employed Pub Partner. This is now the only route to internally develop to be GM at Marston’s. Our workshops are centred around our company values and are run face to face over a 3-month period.

Doing more to be proud of: We view ESG as integral to our operations and of increasing relevance to all of our stakeholders: employees, suppliers, investors and most importantly, our guests. For many years we have maintained a proactive approach to ESG, recognising the important social purpose of pubs to communities, as well as operating ahead of our sector on environmental improvements such as zero waste to landfill and the installation of electric car chargers.

Environment: Lead by our Director of Property and operated by our Energy Manager. Our environmental focus includes the continual development and operation of our plan for Net-Zero, and all other aspects of environmental initiatives including waste reduction, recycling and water conservation.

Social and Governance: Social- Lead by our Director of Talent Acquisition and operated by our Senior Employer Brand and Social Purpose Partner, includes the impact we have within the communities our pubs are at the heart of. It also incorporates the wide range of well-being concerns, such as health, food, employment, fairness and equality. Governance- Lead by our Director of Corporate Risk, focuses on our external reporting around ESG matters, ESG ratings, supply chain monitoring, compliance and risk management.