Advantage Communications
About Advantage Communications
We're helping brands PowerUp their Customer Experience by delivering the highest levels of customer service though our Jamaican, Canadian and Mexican call center outsourcing services.
We make that possible by bringing together people, passion and technology to provide the best possible customer care - in a cost-effective, and tailored way to meet the specific needs of today's customers.
Since 1996, we’ve led the way driving better results in customer satisfaction and cost-efficiency for telecommunications, financial services, retail, digital media, technology, automotive and large enterprises - and now we’re ready to challenge the industry, innovate the call center services, and deliver the next level of performance and excellence.
Through our commitment to putting people first and creating meaningful jobs, we’ve nurtured a passionate and dedicated team who have become true ambassadors of the brands we represent.
With our loyal workforce, we're proud to maintain some of the lowest attrition rates in the industry. Our current clients range in size from five full-time employees to tens of thousands of full-time employees, with a number of long-term client relationships lasting between eight and 15 years.
We offer 24/7 customer relationship management services to clients across the United States, Canada and the Caribbean via the Omni-channel mix of inbound, outbound, email, messaging, text and live chat.
We make that possible by bringing together people, passion and technology to provide the best possible customer care - in a cost-effective, and tailored way to meet the specific needs of today's customers.
Since 1996, we’ve led the way driving better results in customer satisfaction and cost-efficiency for telecommunications, financial services, retail, digital media, technology, automotive and large enterprises - and now we’re ready to challenge the industry, innovate the call center services, and deliver the next level of performance and excellence.
Through our commitment to putting people first and creating meaningful jobs, we’ve nurtured a passionate and dedicated team who have become true ambassadors of the brands we represent.
With our loyal workforce, we're proud to maintain some of the lowest attrition rates in the industry. Our current clients range in size from five full-time employees to tens of thousands of full-time employees, with a number of long-term client relationships lasting between eight and 15 years.
We offer 24/7 customer relationship management services to clients across the United States, Canada and the Caribbean via the Omni-channel mix of inbound, outbound, email, messaging, text and live chat.
Industry