REI

Who we are

At Recreational Equipment, Inc. (REI) we believe a life outdoors is a life well-lived.

We believe that it’s in the wild, untamed and natural places that we find our best selves, so our purpose is to awaken a lifelong love of the outdoors, for all.

Since 1938, we have been your local outdoor co-op, working to help you experience the transformational power of nature. We bring you top-quality gear and apparel, expert advice, rental equipment, inspiring stories of life outside and outdoor experiences to enjoy alone or share with your friends and family. And because we have no shareholders, with every purchase you make with REI, you are choosing to steward the outdoors, support sustainable business and help the fight for life outside.

So whether you’re new to the outdoors or a seasoned pro, we hope you’ll join us.

Equal Opportunity Employer

As an Equal Opportunity Employer, REI takes reasonable steps to protect the right of every employee to work in an environment free from intimidation and harassment. REI does not discriminate on the basis of race, color, gender, religion, age, national origin, citizenship status, veteran status, sexual orientation, genetic information, disability or any other basis protected by law or company policy.

At REI, we inspire, educate and outfit for a lifetime of outdoor adventure and stewardship – to learn more about our company or its products and services please visit www.rei.com

The opportunity to love where you work.

Opportunities abound at REI. The majority are at our retail locations across the nation, however, we also have rewarding career paths at our Headquarters in the Greater Seattle Area as well as in our Contact and Distribution Centers. We invite you to take a closer look at REI and discover why we have been ranked Fortune’s “100 Best Companies to Work For” for 19 years in a row. We have exciting opportunities in the following areas:

Retail Management

- Store Manager
- Sales Manager

Store Hourly

- Cashier
- Customer Service Specialist
- Sales Specialist
- Operations/Administrative Specialist
- Certified Technician
- Master Technician
- Shipping & Receiving Specialist

Headquarters

- Accounting
- eCommerce / Online
- Finance
- Human Resources
- Information Technology
- Marketing
- Merchandising
- Product Development
- Public Affairs
- Retail Operations
- Real Estate and Store Development
- Supply Chain / Logistics

Contact Center

- Contact Center Representative
- Seasonal Contact Center Representative
- Supervisor

Distribution Center

- Leadership
- Equipment Operators
- Facilities
- Inventory
- Warehouse Associate
- Bicycle Assembly Specialists

Outdoor Programs and Outreach

- Adventure Travel Programs
- Adventure Travel Sales Specialists
- Market Outreach Managers
- Instructors

Dominique Miklic
Retail Operations Director

REI is a truly unique and special place to work. I have been fortunate to work in the Retail field as well as HQ based roles. Regardless of the role I have served, I have consistently worked among amazing teams, committed to respect and quality, comprised of dynamic personality and experience, as well as a great commitment and passion for the outdoors. Such a combination of work and play, and support of community is rare in business. For that reason, I never feel like I have to work.

Workforce Diversity

We believe that the co-op—and the outdoors—should be places where everyone can feel welcome and be themselves. At REI, diversity and inclusion are outcomes. They are behaviors we need to model to ensure employees and customers feel welcome, can participate fully and bring their ideas, creativity and feedback forward with candor.

We recognize that we have work to do—as a co-op, as individuals and as a society—to make that a reality. We value equity and are actively striving to shift the mindset that the way things have been created is perfect and that people of all backgrounds should naturally fit into how things are. We recognize that the way “things are” may work for some, but won’t work for many. We’re committed to equity and need to make changes so that everyone can contribute and participate.

We believe we will serve  our customers best by having staff that creates a sense of belonging for our current and future customers. Employees who provide thought partnership from diverse perspectives will empower the co-op to provide superior products and expert service, in a way that that meets the varied needs of our customer base.

Princess Ayers-Stewart
Director, Diversity, Equity & Inclusion
Greater Seattle Area

“ Through the Co-op Way, we create a culture of belonging by valuing difference, building community and driving equity from the inside out. We have a responsibility to create spaces for BIPOC and other historically marginalized groups to connect, grow and develop within the co-op and in the outdoors."

Community Outreach

At REI Co-op, believe that the opportunity to enjoy time outdoors ought to be available for everyone. While these tenets are core to who we are as a co-op, it’s also true that across the country, opportunities to enjoy the outdoors aren’t always equitable. Most importantly, too few Americans are exposed to the breadth of meaningful ways that the outdoors can be experienced; from neighborhood bike rides to walking on the beach to summiting high peaks> Life outside has too much good to offer – to individuals, to communities, and for our planet – for access to remain limited.  Also, In the midst of a climate crisis, the leadership of underrepresented trailblazers in that work is often overlooked by and remains disconnected from mainstream efforts.

That’s why we are helping to lead an industry-wide effort to ensure that the full range of people who have a passion for the outdoors feel they belongand safe there, and that all voices are meaningfully represented in the fight for a life outside by:

- Investing in work that removes the barriers to belonging underrepresented communities face outside
- Delivering locally and culturally relevant products, experiences and expertise to equip and inspire the next generation of outdoor stewards
- Working to cultivate a member and employee base that is demographically representative of the communities we serve
- Leading efforts across our industry to engage people and communities historically underrepresented in outdoor media and culture

Here are some of the ways the Co-op is working to make good on our promise of a life well lived – for everyone:

- Helping more than 350,000 people across the country get outside through day programming in 2019. In addition, last year we had more than 300 custom-designed adventure travel itineraries worldwide, and 20% growth in the number of people who joined our trips.
- Expanding our online library of expert advice, featuring diverse voices from all over the country, assuring that, regardless of your level of expertise, we have all the information you need to learn new skills, choose and maintain gear, prep for your trips and have amazing adventures.
- Offering more rental and used gear, both lowering price points and slowing the pace at which that product might find its way to landfill. Learn more.
- Investing in research about how time in nature improves human health, to show that time outdoors is good for you.
- Supporting organizations that connect underrepresented groups to the outdoors through the REI Foundation and co-op philanthropy,
- Partnering with local and national organizations to foster a more inclusive outdoors by connecting hundreds of thousands of people with locally and culturally relevant outdoor activities.

We value our employees!

REI is committed to recognizing and rewarding our employees with a total rewards package that includes competitive pay and comprehensive benefits, generous Pro-Deals and other perks, as well as programs that support good health and work/life balance.

For an overview of REI's Pay and Benefits Programs please visit the ‘For Your Benefit’ site here: http://foryourbenefit-rei.com/

Here is a quick compensation overview…

Pay
- Incentive Pay

Retirement and Profit Sharing
- Our Retirement and Profit Sharing Plan is unique in the retail industry

Healthcare
- Health, Life and Disability Plans available to all employees

Living the REI Culture
- At REI, we believe an outdoor life is a life well lived. REI supports outdoor adventures by offering all employees one day off every six months to go outside and play, it’s called the REI Way Day. Way Days give employees a chance to get inspired by the outdoors, by taking on a new activity or help create access to inspirational places through stewardship and bring that feeling back to the workplace.

Professional Growth & Development
- Tuition Reimbursement – opportunity to get financial support to pursue higher education
- Challenge Grant – determine a personal outdoor challenge and apply for a special grant to achieve your goals

Time Away from Work
- Paid Time Off – PTO includes vacation pay, sick pay, 8 paid holidays and sabbatical pay
- Family and Medical Leaves – leaves for Family and Medical reasons
- Personal Leave of Absence – employees can request up to 12 weeks of unpaid leave in a year

Employee Discount and ProDeals
- 50% discounts on REI Gear and Apparel, free gear rentals for personal use from any REI store and 30% off our vendor merchandise and ProDeal Discounts 

REI Adventures
- Discounts on trips with our own travel company – REI Adventures offers active trips across the globe as well as close to home.

Recognition
- Formal opportunities abound for everyone to be acknowledged and rewarded for a job well done

Work/Life Employee Assistance
- Services to help you find balance between work and home

Public Transit Subsidy
- 50% subsidies for bus, trains or other public transit methods

Employee Referral Bonus
- Refer someone to REI and, if they are hired, you can receive a bonus

Relocation Support
- To full-time employees who move more than 50 miles to fill a job

REI Sabbaticals
- Paid sabbatical after 15 years of service

Adoption Assistance
- Reimbursement to apply toward adoption costs

The list goes on and on…
- Other rewards include: annual holiday gift; employee anniversary celebrations; appreciation awards; team-building staff events, etc.

Coming Soon!

We're growing and opening new stores in several new markets. Interested in working in a brand new REI store? We encourage you to sign up for our Talent Network by selecting the store location you're interested in below and we'll notify you when we start hiring!  If we've already started to accept applications, you'll be taken directly to our jobs site to apply.

SPRING 2021

(PLEASE NOTE: Hourly Store Roles for each location will post a few months prior to opening. Exact hiring timelines & dates will be shared on rei.jobs, once available).

NEW STORE LOCATIONS & TIMELINES:

Tampa, Florida: Opening in Spring 2021. Job Opportunities will post in mid- December for a Spring Opening. General Start date for store roles is February 7, 2021.  

Jackson, Wyoming: Opening in Summer 2021. Job Opportunities will post in late Winter for a Summer Opening.

Mechanicsburg, Pennsylvania: Opening in Fall 2021. Job Opportunities will post in early Summer for a Fall Opening.

For a complete list of our recent new store location announcements, please click here: https://www.rei.com/newsroom/c/new-locations

OPPORTUNITIES:

Our Retail Store Roles are part and full time roles supporting customer service, sales floor, back of house operations and bike/ski shops. 

Retail Department Sales Managers to lead our team of inspired guides in an assigned department in the store. This role reports into the Store Manager. Join a group of optimistic outsiders who take on the impossible together. 

Retail Store Support/Operations Leads to help support the management team with accounting responsibilities, office, frontline, hiring and onboarding support and store communications.   

At Recreational Equipment, Inc. (REI) we believe a life outdoors is a life well-lived.

We believe that it’s in the wild, untamed and natural places that we find our best selves, so our purpose is to awaken a lifelong love of the outdoors, for all.

The Co-op Way was developed to guide employees on how we need to lead, behave and operate, together. This isn’t simply words on paper, it’s how we behave. And behavior shapes our culture. 

These are our Values in Action:

- We fight for life outdoors 
- We are here to do our best work 
- We go further, together
- We start from a place of respect 
- We strive for harmony in work and life 
- We believe the outdoors is for all
- We courageously embrace change 
- We hold ourselves to a higher standard
- We are all responsible for the Co-op's results

A lot of what’s in the Co-op Way is aspirational - it’s about your journey, your team’s journey and the co-op’s journey.

The values in action are meant to be taken as a whole, rather than stand alone. They’re intended to work interdependently.