Help at Home
Help at Home Headquarters Location
Chicago, IL
Help at Home Photos
About Help at Home
Help at Home’s mission is to be the leading national provider of high quality, person-centered care and support to the elderly and people with disabilities in their homes and community-based settings. Core to our services are highly trained, compassionate and dependable caregivers supported by our local teams with the resources and expertise to deliver unsurpassed care. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.
Our Core Values
Serve Others – We are passionate about meeting the needs of our clients, their families, and our teammates.
Own It – We are dedicated to our profession and accountable for everything we do. We constantly strive to improve our skills.
Work Together – We believe in the power of teamwork to achieve a common goal.
Do What’s Right - We operate with integrity and adhere to recognized moral and ethical principles.
Be the Best – We take pride in setting the benchmark for quality and customer service through our highly trained and engaged team.
Give Back – We share our skills and successes by giving back to the community around us and our teammates. We support those in need.
Who We AreOur Core Values
Serve Others – We are passionate about meeting the needs of our clients, their families, and our teammates.
Own It – We are dedicated to our profession and accountable for everything we do. We constantly strive to improve our skills.
Work Together – We believe in the power of teamwork to achieve a common goal.
Do What’s Right - We operate with integrity and adhere to recognized moral and ethical principles.
Be the Best – We take pride in setting the benchmark for quality and customer service through our highly trained and engaged team.
Give Back – We share our skills and successes by giving back to the community around us and our teammates. We support those in need.
We’re the leading national provider of care and support solutions.
Help at Home is rooted in strong community ties and a deep commitment to delivering reliable, top-quality care.
Our local care coordinators and caregiver teams partner with you, your family, and case managers to develop, deliver and adapt a care plan that meets your changing needs. We help make it possible for you or your loved one to safely and comfortably remain home, instead of relocating to a care facility.
We deliver a gold standard quality of care and many of our sites are accredited by The Joint Commission and other organizations. It has enabled us to work with many federal, state and local government programs, always meeting and frequently exceeding their high standards.
Vision and MissionHelp at Home is rooted in strong community ties and a deep commitment to delivering reliable, top-quality care.
Our local care coordinators and caregiver teams partner with you, your family, and case managers to develop, deliver and adapt a care plan that meets your changing needs. We help make it possible for you or your loved one to safely and comfortably remain home, instead of relocating to a care facility.
We deliver a gold standard quality of care and many of our sites are accredited by The Joint Commission and other organizations. It has enabled us to work with many federal, state and local government programs, always meeting and frequently exceeding their high standards.
United By A Single Mission
Vision Statement
Seniors and people with disabilities living independently within their community.
Mission Statement
Help At Home’s mission is to be the leading national provider of high quality, person-centered care, and support to the elderly and people with disabilities in their homes and community-based settings. Core to services is highly trained, compassionate and dependable caregivers supported by our local teams with the resources and expertise to deliver unsurpassed care. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.
Our StaffVision Statement
Seniors and people with disabilities living independently within their community.
Mission Statement
Help At Home’s mission is to be the leading national provider of high quality, person-centered care, and support to the elderly and people with disabilities in their homes and community-based settings. Core to services is highly trained, compassionate and dependable caregivers supported by our local teams with the resources and expertise to deliver unsurpassed care. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.
Our Staff
We are fully insured and bonded, and all of our staff are thoroughly trained, tested, and background-checked before ever entering a client’s home. Field staff are required to attend in-service training on a regular basis and are always closely monitored by our staffing supervisors. Our comprehensive training program exceeds State and Federal minimum standards. In fact, our training program has even been used as a model for other home care agencies! Our intense commitment to quality has allowed us to partner with local and federally funded home care programs.
We operate 151 branch locations, providing services in 13 states. This list is constantly expanding. Our size allows us to have a voice in the industry, which benefits and protects our clients' rights to quality and services. It also allows us to manage costs effectively and ensure that there is always coverage for cases. Even though our operation is overall quite large in size, each office is managed at the local level by a trusted branch manager. The branch managers are in constant contact with the corporate office in Chicago in order to facilitate the strict enforcement of our standards. Through this model of leadership and management, we are able to provide the type of personal service that has made us a leader in our industry!
CareersWe are fully insured and bonded, and all of our staff are thoroughly trained, tested, and background-checked before ever entering a client’s home. Field staff are required to attend in-service training on a regular basis and are always closely monitored by our staffing supervisors. Our comprehensive training program exceeds State and Federal minimum standards. In fact, our training program has even been used as a model for other home care agencies! Our intense commitment to quality has allowed us to partner with local and federally funded home care programs.
We operate 151 branch locations, providing services in 13 states. This list is constantly expanding. Our size allows us to have a voice in the industry, which benefits and protects our clients' rights to quality and services. It also allows us to manage costs effectively and ensure that there is always coverage for cases. Even though our operation is overall quite large in size, each office is managed at the local level by a trusted branch manager. The branch managers are in constant contact with the corporate office in Chicago in order to facilitate the strict enforcement of our standards. Through this model of leadership and management, we are able to provide the type of personal service that has made us a leader in our industry!
Help At Home, LLC strives to be the best employer in our communities! We offer competitive wages, insurance packages, vacation and holiday benefits, and paid training to eligible active employees. Working for Help At Home, LLC is the right choice! First and foremost, all of our positions require a caring attitude towards elderly and impaired persons. Applicants must go through and pass an extensive pre-service training program with Help At Home, LLC before they will be considered for work with our clients.
Once employees, they are additionally required to attend ongoing training to keep them up-to-date on procedures and skills. Our training programs have actually been used as a model for other homecare associations!
Employees applying for positions that require licenses and/or certifications must ensure these are current in the state for which they are applying for employment.
Our StrengthsOnce employees, they are additionally required to attend ongoing training to keep them up-to-date on procedures and skills. Our training programs have actually been used as a model for other homecare associations!
Employees applying for positions that require licenses and/or certifications must ensure these are current in the state for which they are applying for employment.
Our Strengths Set Us Apart
We are the leading home care provider in the United States
We provide a gold standard of care, with many sites accredited by The Joint Commission and other organizations
We have been a trusted partner for over 40+ years
We serve 67,000 clients in 13 states at over 150 branches
Working as one team, we are 30,000 caregivers strong
We are the leading home care provider in the United States
We provide a gold standard of care, with many sites accredited by The Joint Commission and other organizations
We have been a trusted partner for over 40+ years
We serve 67,000 clients in 13 states at over 150 branches
Working as one team, we are 30,000 caregivers strong
Number of Employees in Help at Home
10,000+
Help at Home Revenue
$500M to $1B (USD)
Industry