Intrado

Connecting people with each other and the right information is mission-critical.

But with an increasingly complex world generating exponentially more data, it becomes ever harder to see through the noise. Intrado develops innovative, cloud-based technology to make it easier, more effective and efficient to deliver connections that count in this increasingly complex world.

By bringing advanced communications solutions to businesses across a wide variety of industries, Intrado is everywhere.

But we wouldn't be anywhere without our employees. Our team members are responsible for supporting our clients, building our business, seeking out new technology and powering the more than 7 million connections our company makes each day.

Our work tells others a lot about who we are and what we value. But where we work says a lot, too. Because a company isn't just a brand, a logo, or a work environment. It's the unique group of individuals we choose to surround ourselves with every day. At Intrado, we're always aiming to attract and retain people who embrace our passions, our principles, and our expert skills. If you share these same characteristics, you're already well on your way to achieving success as part of our team.

Whether you're interested in IT, marketing, operations, sales or one of our other career areas, there's a place for you at Intrado — and a culture that will keep you motivated, inspired and connected to the world around you. With thousands of employees located throughout North America, Europe and Asia, your career opportunities are endless.

The world is changing fast, requiring innovative ways to keep people safe, productive, healthy, and happy. When you work for a company with a reach as broad as Intrado, you’re actually part of these solutions. In fact, by turning Information to Insight, we’re positively impacting people each and every day. We’re even able to say that we work for a company that saves lives.

Our culture is a living, breathing embodiment of our values, ethics, and principles in action. Picture a workplace where you’re surrounded by people who are passionate about what they do, who respect their teammates, who share your values, and enjoy learning and exchanging knowledge. A place where your voice matters and you can find mentors and mentor others. Where you have regular access to leaders at all levels. That’s the kind of culture we’re building at Intrado. We say “building” because these are efforts that never stop, and every new employee is a stepping stone toward that ultimate goal.

We recognize that diversity is what ultimately makes us stronger. That’s why we embrace a philosophy that supports both diverse people and ideas, and we are dedicated to giving back to our communities in all kinds of ways. For example, our employee resource groups, or ERGs, are active both within and outside the company and include Women of Intrado, Veterans of Intrado, and the Black Professional Association. We’re always looking to add new ways for everyone to find a group that reflects their personal, philanthropic, and professional goals. We want you to start and end your workday with this vision in mind—and hold others accountable for maintaining this culture throughout every interaction.

Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories

Intrado has discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed.

Perks are important, and great benefits are vital. By offering a comprehensive benefits package, Intrado is committed to helping our employees and their families address their healthcare needs, maintain a healthy work/life balance, and build a financially secure future.

Comprehensive Coverage

Intrado provides access to comprehensive medical, dental, vision, life, and disability coverage, as well as voluntary benefits and unlimited, confidential access to a personal health advocate.

Tuition Reimbursement

Intrado employees can receive 100% reimbursement for eligible expenses upon the successful completion of career-related college courses with a grade of B or better.

Employee Discounts

From travel and leisure opportunities to discounts on everyday expenses, our team members have access to exclusive deals simply for being a Intrado employee.

401(k) with Matching

Intrado offers a generous 401(k) plan to help you prepare for your future. You can contribute up to 75% of your compensation to the IRS maximum. After one year of service, Intrado will match your contributions at a rate of 50% up to 6% of pay.

Caring About People (CAP) Program

Caring About People (CAP) provides financial assistance to Intrado Corporation employees in crisis situations, from providing shelter after a disaster to helping with the costs associated with an unexpected illness. CAP also sponsors volunteer work in the local community.

Spending Accounts

Spending accounts allow you to contribute money from your paycheck, on a before-tax basis, to an account you use to pay qualified healthcare and dependent care expenses. We offer two accounts: the Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).

Career Growth

Given that we’re a multi-national company with thousands of employees and a wealth of open positions at any one time, there is no shortage of opportunities available for you to advance your career at Intrado. Many of these positions span different locations and most are open to existing employees as well as outside candidates. In fact, a significant number of these opportunities at Intrado are actually filled by our employees. You can always visit our careers website to explore available positions from across the organization.

Engagement

At Intrado, we believe engagement starts with ensuring that you are rewarded for a job well done. Thanks to our continued success and global reach, we have the financial stability and growth necessary to deliver competitive compensation and benefits. However, we also reward you based upon the results you deliver—and how well you leverage our winning behaviors to deliver those results. You’ll always know where you stand on your performance goals, which tie directly to performance compensation, thanks to our review process, which encourages constructive feedback to drive ongoing connections and growth.

Of course, engagement also means keeping you in the know about all things Intrado. Communication is at the heart of what we offer to our customers, so it stands to reason that it’s an area where we really shine ourselves. Below are just a few of the ways we strive to keep you up-to-date on the latest happenings.

Fun

Of course, we want to make sure that your workday has opportunities for engaging with others, making new friends, and celebrating success. Our local Great Place to Work committees regularly organize special events so that you can get to know your teammates both on and off the field. We also have site leaders for each of our physical locations as well as for virtual/work-from-home employees. While each of our locations has its own unique events and approach, we’re committed to making sure we all have time to take an occasional break from the regular workday and enjoy the rewards that come with our success.

At Intrado, we believe that ongoing feedback is one of the best ways we can all learn and grow together. That’s why our team members all engage in a formal review process every six months while also encouraging real-time, honest, direct, and open feedback at the right moments.

We offer employees technology-enabled learning opportunities via desktop and mobile devices. This includes LINK:DevelopU, our in-house, virtual university with extensive learning assets designed to help you build skills in your areas of interest, enabling you to ‘CEO Yourself!’ We also regularly promote a robust collection of self-paced content and live webinars for skill-building.

Finally, we believe that mentoring relationships, both formal and informal, provide invaluable perspective to help you advance your skills and further your career. Your manager can assist you in finding a mentorship opportunity that will provide you with access to the right individual. Or, if you’re interested in mentoring other team members, be sure to stay in touch with HR to connect with others when these opportunities arise.

Last but definitely not least, Intrado is dedicated to giving back to the communities in which we work. Our site leader program ensures philanthropic efforts are decided and executed at the local level. Our Community Giving committees partner with local charitable organizations so that our employees can donate their time and resources to causes they are passionate about.

Along with our local Community Giving committees, we are also proud of our Intrado Foundation, whose sole purpose is to further health, wellness, and education in the communities in which Intrado staff work, live, and serve customers. In addition to the organizations to which the company is committed, the foundation has made donations to charitable causes that our employees have selected, with over 100 donations made over the last six months.