Agero, Inc.

https://www.builtinboston.com/companies/best-places-to-work-boston-2020

For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. And we've become an industry leader as a result.

We’re doing work that matters.

We're pushing the limits of driver assistance services for 115 million consumers through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. It’s not just a job, it’s a mission to make driving safer and smarter for everyone by partnering with the biggest automotive and auto insurer brands and helping over 30,000 people a day.

Smile. Every day.

Working on something meaningful is incredibly fulfilling. Agero is also a place where you can be yourself. Where your opinion matters. Where you can accelerate your career in a stable, successful environment – at a company with over 45 years of experience and a global footprint – while harnessing the opportunities and pace of a startup. Life at Agero – in Medford, San Francisco, and at our contact center sites – is balanced, fruitful, and rewarding.

We feel good about what we do.

We give back to our communities, to our neighbors, and to total strangers. And we smile often. Above all, we help people be their best, because everyone brings something unique. We’re looking for engaging people who are authentic, driven, and innovative to help us improve the driver experience for everybody.

A different kind of contact center industry

No collections, no telemarketing, no cold-calling. Our associates enjoy work that is never the same and as individualized as every single roadside event.

Being everyday heroes

Our award-winning associates support drivers and play a vital role in providing help, a calming presence and reassurance during a high-stress situation. We're looking for empathetic, resilient, adaptable and self-aware individuals with strong communication and multi-tasking skills.

Dynamic environment with growth opportunities

Our nearly 50 years of industry experience and leadership provide associate stability, and we are deeply invested in the growth and development of our employees. We ensure you are well-prepared from day one and reward curiosity and initiative for all who embrace the idea of continuous learning and self-improvement, and desire advancement as their career progresses.

Helping people is what we do, and we’re strongly committed to the communities where we work. Each of our three contact centers, our San Francisco innovation hub and corporate headquarters are actively engaged in their communities, carrying on a strong tradition of giving back on an ongoing basis through a wide variety of corporate and individual fundraising efforts. We also sponsor and participate in established as well as ad hoc local volunteer initiatives. Whether it’s participating in “Read to a Child” through our local schools or helping clean local parks and waterways, Agero is engaged with our community.