iHerb

At iHerb, we strive for innovation, focusing on our customer-centric commitment to transform the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible, but united our growth is infinite. In a technologically progressive industry, iHerb strives to dominate a global market and the collaborative efforts of our team members are paramount to overall success. 

Combining our advanced eCommerce platform, internally developed WMS/LMS applications and modern warehouses, we aim to deliver the highest quality in service and product at every turn. Our customers find features such as speedy re-ordering and up-to-the-minute stock information. Not only state-of-the-art, iHerb’s distribution centers are industry-registered by NSF International, earning Good Manufacturing Practice (GMP) registration.

Interested in seeing how you can be a part of delivering the best quality products with the most convenient experience to customers around the world? Visit www.iHerb.com/Careers to see a full list of open positions.

Focus on the Customer
Recognize the customer as our #1 Priority – we commit to listen and respond positively to our customer’s needs

Empower Our People
Believe in our people, create growth opportunities and recognize a job well done – we lead with authenticity, not our egos

Be Entrepreneurial & Pivot Quickly
Identify opportunities and act with a sense of urgency – we are persistent, are not afraid to make mistakes and trust our instincts through uncertainty

Embrace Diversity & Inclusion
Appreciate diverse viewpoints and celebrate our cultural differences – we prioritize respect, fairness, and inclusion

Strive for Simplicity
Seek to continually simplify processes and procedures while acknowledging our complex global environment

At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members. For a more comprehensive listing, visit our iHerb’s Total Rewards Portal at https://www.iherbbenefits.com.

- Medical benefits: iHerb covers 100% of the employees associated cost for medical benefits
- Dental and Vision benefits
- 401(k) + company match (100% company matching up to the first 6% of the employee’s contribution)
- Company-paid Basic Life and AD&D Insurance
- Short Term and Long Term Disability
- Flexible Spending Account
- Pet Care Saving and Resources
- Voluntary Supplemental Benefits
- Tuition Reimbursement Program
- Professional Development and Job Training
- Wellness Programs

iHerb believes in the value of helping others, especially through charitable giving. We strive to seek and find philanthropic opportunities that help make the world a better place, both domestically and internationally.

At Home...

Giving back is important to us! Being able to contribute creates a sense of pride, enables us to forge new relationships and learn new skills. Volunteering, donations and raising awareness are just some of the ways iHerb and iHerb employees help further causes in our local communities. Some organizations we support are:

- Ronald McDonald House
- Boys & Girls Club
- Susan G. Komen
- Big Brothers Big Sisters of America
- Exceed

Around the World…

Since 2014, iHerb has donated over $5 million to support education abroad. We believe that providing learning opportunities to impoverished children worldwide is one of the most meaningful and long-lasting investments that can be made. These efforts include building and maintaining two schools in Cambodia, contributing to New Hope Cambodia and contributing to the Cambodian Children’s Fund.