Timpson Ltd
Timpson Ltd Headquarters Location
Manchester, UK
About Timpson Ltd
At Timpson we are proud to be the UK and Ireland’s leading retail service provider of shoe repairs, key cutting, watch repairs, engraved personalised gifts like photo Zippo lighters and slate house signs, dry cleaning and assisted photo ID. We are also the UK’s fastest growing specialist locksmith service offering a full range of services including lock outs, access control security and master key systems for domestic customers and many leading blue chip companies.
The Timpson ethos is to provide great customer service and to do this we operate an ‘Upside Down’ management style. We believe the best way to give great customer service is to give freedom to the colleagues that serve customers whether you shop online with us here or visit any of our shops.
Let’s grow together with “upside down management”The Timpson ethos is to provide great customer service and to do this we operate an ‘Upside Down’ management style. We believe the best way to give great customer service is to give freedom to the colleagues that serve customers whether you shop online with us here or visit any of our shops.
Timpson likes to do things a little differently. We wouldn’t be where we are today without the great people working in our shops, so we give our colleagues total authority to do whatever’s necessary to amaze our customers.
This is what we call “upside down management”, where we show trust in our colleagues by giving them the freedom to run their shop however they see fit. You’ll be entering a work environment that really lets you push yourself, play to your strengths, and go home at the end of each day knowing that you’ve made a real impact.
Enjoy excellent training and support from day oneThis is what we call “upside down management”, where we show trust in our colleagues by giving them the freedom to run their shop however they see fit. You’ll be entering a work environment that really lets you push yourself, play to your strengths, and go home at the end of each day knowing that you’ve made a real impact.
Don’t worry if you’ve no idea how keys are cut or shoes are repaired (we don’t expect you to!), every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed.
Every part of our business is designed to support the colleagues in our shops. From management teams to the offices at Timpson House, you can always find the help you need to best serve customers.
Start a career with real chances for progressionEvery part of our business is designed to support the colleagues in our shops. From management teams to the offices at Timpson House, you can always find the help you need to best serve customers.
It’s absolutely essential that every colleague understands our business, so it’s always been our preference to promote from within.
Every senior manager throughout the business has started their career working in a Timpson shop, and has climbed the ladder by cutting keys, serving customers and even just sticking the kettle on.
There are always genuine opportunities for ambitious colleagues to grow, develop and reach their full potential. It’s the Timpson way.
Join the Timpson family for amazing benefitsEvery senior manager throughout the business has started their career working in a Timpson shop, and has climbed the ladder by cutting keys, serving customers and even just sticking the kettle on.
There are always genuine opportunities for ambitious colleagues to grow, develop and reach their full potential. It’s the Timpson way.
Looking after our colleagues will always be our number one priority. Every year, we conduct a “happiness index”, which tells us exactly how people are feeling, how they’re being treated, and how we can make things even better.
Along with a basic wage, all in-store colleagues can earn a weekly bonus based on performance, so that they enjoy the benefits of all their hard work. We also pay our colleagues as much as we can afford, rather than as little as we can get away with.
All colleagues can also enjoy great benefits such as free holiday homes, lottery draws, and an extra £100 in their wage when they get married!
Find opportunities for allAlong with a basic wage, all in-store colleagues can earn a weekly bonus based on performance, so that they enjoy the benefits of all their hard work. We also pay our colleagues as much as we can afford, rather than as little as we can get away with.
All colleagues can also enjoy great benefits such as free holiday homes, lottery draws, and an extra £100 in their wage when they get married!
Since we only look for great personalities, Timpson offers opportunities for anyone and everyone. Your background and experience aren’t important to us, and we’re well-known for hiring ex-offenders and other marginalised groups.
This is an inclusive, supportive environment for people of all backgrounds, so everyone can find opportunities to flourish at Timpson.
Are you a Timpson superstar?This is an inclusive, supportive environment for people of all backgrounds, so everyone can find opportunities to flourish at Timpson.
There’s only one thing that really matters to us when hiring new colleagues: personality.
Your personality is more important to us than any qualifications or previous experience, and the people that succeed with us are positive, friendly and keen to learn new skills. We look for people who are confident, chatty and presentable, and have amazing communication skills that help us wow our customers.
Your personality is more important to us than any qualifications or previous experience, and the people that succeed with us are positive, friendly and keen to learn new skills. We look for people who are confident, chatty and presentable, and have amazing communication skills that help us wow our customers.
Number of Employees in Timpson Ltd
1,001 to 5,000
Timpson Ltd Revenue
$100M to $500M (USD)
Industry