VIPdesk Connect

VIPdesk is a premium provider of outsourced customer experience solutions. We utilize a select team of remote work-at-home Brand Ambassadors (customer service professionals), located throughout the U.S., to provide elevated customer experience for luxury and premium brands. As a certified B-Corp, Women-Owned Corporation, and Best Workplace winner, VIPdesk is on a fast mission to elevate the human experience with its team members and its partners. Talented team members of VIPdesk not only excel in delivering superior customer service but are passionate ambassadors of the brands they serve.

VIPdesk’s suite of services includes Omni-Channel Customer service handling including all traditional and digital contact channels, full AI and assisted AI solutions, social media management, back-office support, and customer experience consulting.

Our mission is simple: to elevate the human experience.

We’ve worked purposefully to create a culture built on the simple idea of being more human. It is being a better listener to our team members, being more responsive to our brand customers, and being more empathetic to our stakeholders.

We are looking for candidates who share the same spirit of excellence, passion, and integrity.
Thanks to a dynamic, remote work environment, we provide the opportunity to work from home. When you work with us, you partner with smart, diverse, and passionate people to make things happen. Inspiring leadership and a strong corporate culture make this a great place for career growth.

We pride ourselves in being the employer of choice by offering competitive compensation, health and wellness benefits, flexible work schedules, a friendly, open work environment, and inclusive and responsive leadership. VIPdesk recognizes and celebrates individual and team accomplishments—both professional and personal.