Five Star Call Centers

Our Star Team creates outrageously amazing customer experiences at Five Star Call Centers. How? It’s simple. Passion. Authenticity. Happiness. We are passionate – over 35 years strong in the contact center industry. We are authentic – we genuinely care about our clients’ and their customers. We bring happiness – to each and every experience.

Each day, our Stars help families book vacations of a lifetime, find the perfect gift for the world’s greatest mom, help navigate the latest app on someone’s phone, and find a solution to a glitch on the team’s latest gadget. The opportunities are endless. Whether it’s through an inbound call, email or chat, our Stars are ready to help.

Looking for flexibly? We offer full-time and part-time options, along with nights and weekends at some locations.

Need benefits? We offer a comprehensive package, along with a relaxed work environment.

Looking to be involved in the community? Our Star Team is involved with several community organizations, including United Way and Make-A-Wish.

Looking for a fun and casual atmosphere? Jeans, sweatshirts and t-shirts are welcome at Five Star, and we really enjoying getting together as a team – whether it’s a potluck, yard games or a friendly battle on the challenge board – our Star Team is ready for fun during the workday.


GREAT BENEFITS

There’s a reason we have such a low turnover rate amongst our employees: people love working here. And we’re confident you will, too.

We offer a benefits package for our full-time positions that includes:
• Medical, dental, vision, and many ancillary lines of coverage
• 401(k) plan
• Tuition Reimbursement
• Paid time off
• A fun, relaxed work environment
• ...and much more


FANTASTIC CLIENTS

We love the work we do for our clients. We think you will too. Unlike many contact centers in the region, Five Star Call Centers doesn’t deal with collections or retention. Our representatives focus on servicing customers. As a team member, you’ll help callers who seek out your expertise versus dealing with agitated people all day long. This makes the job even more rewarding.

Many of our associates also work on dedicated accounts. Being on this type of account means you’ll get to know one client and their customers really well. This is a great way to build a relationship with the callers you’ll serve.