Westover Companies
Westover Companies Headquarters Location
King of Prussia, PA
Our Legacy
The Westover Companies was founded in 1965 by Guntram Weissenberger Sr. with one vision: to provide people with nice and affordable places to live, work, shop and play. Early on, Weissenberger Sr. recognized the importance of hiring and investing in talented individuals to help operate Westover.
Over the years, the company began to evolve and grow; beginning with just one property in Delaware County, PA in its early years to a thriving portfolio today of 11,800 apartment units in over 60 communities across the Philadelphia suburbs, South Jersey, Delaware and Maryland. During this time of change and growth, the company continually focused on listening to the needs of both its residents and its employees.
Westover TodayOver the years, the company began to evolve and grow; beginning with just one property in Delaware County, PA in its early years to a thriving portfolio today of 11,800 apartment units in over 60 communities across the Philadelphia suburbs, South Jersey, Delaware and Maryland. During this time of change and growth, the company continually focused on listening to the needs of both its residents and its employees.
Apartment living has seen significant changes since Westover’s beginnings in 1965. Potential residents have even more choices now than they ever have had before, with customer service being critical to the success of a property management company.
Today, over 50 years after the company was founded, the Westover Companies employs over 350 devoted leasing professionals and maintenance crew leaders, all of whom are dedicated to providing the ultimate leasing and resident living experience. Whether through company-wide customer service training programs or treating every resident like our own, we embrace our Westover family roots.
Our ValuesToday, over 50 years after the company was founded, the Westover Companies employs over 350 devoted leasing professionals and maintenance crew leaders, all of whom are dedicated to providing the ultimate leasing and resident living experience. Whether through company-wide customer service training programs or treating every resident like our own, we embrace our Westover family roots.
Our values stemmed from a group of employees who came together with a common goal in mind – to create a company-wide values system that was created within and not just from a top-down approach.
Our people are our greatest assets. We take pride in demonstrating our core values from the apartment tour to signing a lease in all of our communities. Our leasing professionals and maintenance crew leaders are passionate and dedicated about delivering on our promise – to create the best leasing and resident living experience.
Our 60 property teams are property families. Families that share a positive attitude, an entrepreneurial spirit, a team-player mentality and an unwavering dedication to our residents. Each team shares our company values of:
Attitude - Flush any negativity and have fun.
Integrity - Do what's right.
Satisfy - Always try to satisfy your residents and customers.
Create Comfort and Value - Dedicate yourself to your family, residents, customers and your community.
Communicate - Respect and listen to your peers.
Serve - Be professional, cordial, and personal.
We Care - Go above and beyond.
Training and GrowingOur people are our greatest assets. We take pride in demonstrating our core values from the apartment tour to signing a lease in all of our communities. Our leasing professionals and maintenance crew leaders are passionate and dedicated about delivering on our promise – to create the best leasing and resident living experience.
Our 60 property teams are property families. Families that share a positive attitude, an entrepreneurial spirit, a team-player mentality and an unwavering dedication to our residents. Each team shares our company values of:
Attitude - Flush any negativity and have fun.
Integrity - Do what's right.
Satisfy - Always try to satisfy your residents and customers.
Create Comfort and Value - Dedicate yourself to your family, residents, customers and your community.
Communicate - Respect and listen to your peers.
Serve - Be professional, cordial, and personal.
We Care - Go above and beyond.
“Westover’s training process is extensive from start to finish. Because we mix computer classes with in-person group trainings, new employees are able to learn the fundamentals of the leasing process while pulling from real life experiences and bounce ideas off of other new employees.” –Cait Berry, Training Director
New employees at Westover are fully supported and transitioned into their roles, beginning with a thorough on-boarding process during their first week with the company. Training begins with a full day of learning the basics of their new position, setting up HR and payroll accounts, as well as meeting their new team and settling in. Later, new hires experience a combination of computer and in-person trainings that educate our new employees on Fair Housing Act laws as well as the ins and outs of the leasing process. Topics help prepare new employees on topics including telephone techniques, closing techniques, resident retention, building a team culture, and conflict resolution.
As your new employee training ends, Westover continues to provide resources to make sure our professionals are learning about the most recent changes made to the property management industry. Our future training plans shift to align with our organizational goals – as Westover continues to grow, our need for new positions grows, thus our training is in line to become more personalized, detailed, and even more hands on than it is now.
“We focus on a different theme each year to help our employees grow into the best leasing and maintenance professionals in the industry. Whether it’s having Kate Good, a nationally recognized expert in multi-family housing, or most recently hosting author and customer retention guru, Andrew Botieri, we focus on growing our employees by providing them with opportunities to learn from some of the best the industry has to offer.” –Cait Berry, Training Director
Leasing and ManagementNew employees at Westover are fully supported and transitioned into their roles, beginning with a thorough on-boarding process during their first week with the company. Training begins with a full day of learning the basics of their new position, setting up HR and payroll accounts, as well as meeting their new team and settling in. Later, new hires experience a combination of computer and in-person trainings that educate our new employees on Fair Housing Act laws as well as the ins and outs of the leasing process. Topics help prepare new employees on topics including telephone techniques, closing techniques, resident retention, building a team culture, and conflict resolution.
As your new employee training ends, Westover continues to provide resources to make sure our professionals are learning about the most recent changes made to the property management industry. Our future training plans shift to align with our organizational goals – as Westover continues to grow, our need for new positions grows, thus our training is in line to become more personalized, detailed, and even more hands on than it is now.
“We focus on a different theme each year to help our employees grow into the best leasing and maintenance professionals in the industry. Whether it’s having Kate Good, a nationally recognized expert in multi-family housing, or most recently hosting author and customer retention guru, Andrew Botieri, we focus on growing our employees by providing them with opportunities to learn from some of the best the industry has to offer.” –Cait Berry, Training Director
“Our leasing and management teams know that it’s more than just renting apartments. They know it’s about making connections with our residents through informal conversations, being sympathetic with residents during difficult times, and going to bat for residents when they need us the most” – Jody Pierson, Regional Manager
Working as a leasing professional at Westover means you are on the front lines of the apartment community, serving residents and prospective residents that walk in the door. You are highly organized, have an outgoing and friendly personality, and love to provide superior customer service to both residents and potential residents. You enjoy working in teams and thrive when faced with different challenges to overcome each and every day.
Each property has a team of managers and one leasing consultant that help with everything from budgeting, invoice processing, maintenance scheduling, handling leads, scheduling tours, and more. Most new hires start out as what we like to call “Floaters.” Becoming a Floater at Westover is a great way to get your foot-in-the-door in the company to start your journey to becoming a property manager. Floaters get assigned four to five properties to travel to that are relatively close to their homes to learn the ins and outs of property management. Your goal as a Floater is to get placed at one of these properties and work your way to become a property manager.
“Our floaters need to be flexible. One of their responsibilities is to fill in for property managers and leasing consultants who take vacation, get sick, or have to take a personal day. But at the end of the day, our Floaters need to have the right attitude and good work ethic to be successful at Westover” –Frank Kucera, Regional Manager
Q: Do you need to know anything about apartment leasing and management before applying to Westover?
No, but it does help! That is what is so special about Westover. Our training department has, and will continue to, educate our new employees and current employees so they can provide extraordinary customer service and stay up-to-date with changes in the property management industry. As we continue to purchase new residential properties and expand, we will need leasing and management professionals to continue our mission in providing best-in-class customer service.
To learn more about becoming a Property Manager at Westover, check out our blog post below featuring Regina Feret, Property Manager at Valley Forge Suites!
MaintenanceWorking as a leasing professional at Westover means you are on the front lines of the apartment community, serving residents and prospective residents that walk in the door. You are highly organized, have an outgoing and friendly personality, and love to provide superior customer service to both residents and potential residents. You enjoy working in teams and thrive when faced with different challenges to overcome each and every day.
Each property has a team of managers and one leasing consultant that help with everything from budgeting, invoice processing, maintenance scheduling, handling leads, scheduling tours, and more. Most new hires start out as what we like to call “Floaters.” Becoming a Floater at Westover is a great way to get your foot-in-the-door in the company to start your journey to becoming a property manager. Floaters get assigned four to five properties to travel to that are relatively close to their homes to learn the ins and outs of property management. Your goal as a Floater is to get placed at one of these properties and work your way to become a property manager.
“Our floaters need to be flexible. One of their responsibilities is to fill in for property managers and leasing consultants who take vacation, get sick, or have to take a personal day. But at the end of the day, our Floaters need to have the right attitude and good work ethic to be successful at Westover” –Frank Kucera, Regional Manager
Q: Do you need to know anything about apartment leasing and management before applying to Westover?
No, but it does help! That is what is so special about Westover. Our training department has, and will continue to, educate our new employees and current employees so they can provide extraordinary customer service and stay up-to-date with changes in the property management industry. As we continue to purchase new residential properties and expand, we will need leasing and management professionals to continue our mission in providing best-in-class customer service.
To learn more about becoming a Property Manager at Westover, check out our blog post below featuring Regina Feret, Property Manager at Valley Forge Suites!
“Our maintenance guys do everything. We like to think they’re the jack of all trades at each of our properties. This helps prepare them to tackle any problem a resident has or property presents.” –Joel Grenfell, Maintenance Director
Being a maintenance crew member means you’re reliable, quick to your feet, possess integrity, and are willing to ask for help. We understand you can’t teach these qualities, but you can teach someone the skills to be a handy plumber, electrician, or carpenter. That’s why we have a training program and facility dedicated to teaching new maintenance team members how to use every piece of equipment and tackle any in-home issue with real hands-on experiences. All new maintenance members are educated on the Fair Housing Act, conflict resolution, and how to build a team culture. They use these skills to handle apartment turnovers and any issues a resident has with the construction of their home, all while proving outstanding customer service and building a family culture at their property.
“Westover’s maintenance team is constantly looking for ways to stay ahead of the curve by recycling all of our materials to cut costs and become more efficient. No other property management company does what we do in maintenance” – Joel Grenfell, Maintenance Director
To learn more about what it's like to work in Maintenance at Westover, check our blog post linked below about our sit-down with Westover Maintenance Director, Joel Grenfell!
Being a maintenance crew member means you’re reliable, quick to your feet, possess integrity, and are willing to ask for help. We understand you can’t teach these qualities, but you can teach someone the skills to be a handy plumber, electrician, or carpenter. That’s why we have a training program and facility dedicated to teaching new maintenance team members how to use every piece of equipment and tackle any in-home issue with real hands-on experiences. All new maintenance members are educated on the Fair Housing Act, conflict resolution, and how to build a team culture. They use these skills to handle apartment turnovers and any issues a resident has with the construction of their home, all while proving outstanding customer service and building a family culture at their property.
“Westover’s maintenance team is constantly looking for ways to stay ahead of the curve by recycling all of our materials to cut costs and become more efficient. No other property management company does what we do in maintenance” – Joel Grenfell, Maintenance Director
To learn more about what it's like to work in Maintenance at Westover, check our blog post linked below about our sit-down with Westover Maintenance Director, Joel Grenfell!
Number of Employees in Westover Companies
201 to 500
Westover Companies Revenue
$5M to $25M (USD)
Industry