Customer Elation
Customer Elation Headquarters Location
Bloomington, MN
About Customer Elation
Customer Elation: A customer service based call center. We provide first class customer service for Fortune 500 companies.
Customer Elation’s Values: Trust, Excellence, Communication, Integrity, Opportunity, Service & Support.
Customer Elation’s Vision: “We aspire to create amazing customer experiences” being the ultimate career destination supporting our community by operating at full capacity. To be the living example of the Golden Rule; a dynamic partner to all.
Customer Elation’s Mission Statement: Customer Elation’s strength is our commitment to collaborating with all partners to create solutions and opportunity while remaining true to the Golden Rule.
WHAT WE NEED: Customer Elation employees that are committed, professional and accountable. Most people who are a great fit for our company thrive at the following tasks: • Working in a fast paced, dynamic environment as the go-to person for one or many clients. • Answering approximately 30-50 phone calls on a daily basis. • Fielding customer questions and concerns about products, membership, healthcare, billing, services and technical issues. • Determining the wants, needs and interests of each customer to identify the best solution on the first call. • Providing a positive, professional, empathetic and customer focused experience.
WHAT WE’LL DO: We provide a warm, open, fun and successful environment with many opportunities for professional development. • 5 -10 days of paid training • Supportive leadership that wants to help you succeed and develop as a professional. • Career advancement and growth opportunities. • Health Insurance, dental & vision and 401K.
About UsCustomer Elation’s Values: Trust, Excellence, Communication, Integrity, Opportunity, Service & Support.
Customer Elation’s Vision: “We aspire to create amazing customer experiences” being the ultimate career destination supporting our community by operating at full capacity. To be the living example of the Golden Rule; a dynamic partner to all.
Customer Elation’s Mission Statement: Customer Elation’s strength is our commitment to collaborating with all partners to create solutions and opportunity while remaining true to the Golden Rule.
WHAT WE NEED: Customer Elation employees that are committed, professional and accountable. Most people who are a great fit for our company thrive at the following tasks: • Working in a fast paced, dynamic environment as the go-to person for one or many clients. • Answering approximately 30-50 phone calls on a daily basis. • Fielding customer questions and concerns about products, membership, healthcare, billing, services and technical issues. • Determining the wants, needs and interests of each customer to identify the best solution on the first call. • Providing a positive, professional, empathetic and customer focused experience.
WHAT WE’LL DO: We provide a warm, open, fun and successful environment with many opportunities for professional development. • 5 -10 days of paid training • Supportive leadership that wants to help you succeed and develop as a professional. • Career advancement and growth opportunities. • Health Insurance, dental & vision and 401K.
Customer Elation provides call center services to clients who want the capabilities of a large call center with the attention and customization of a boutique shop. Our people, technology, size and expertise position us head-and-shoulders above any other call center company in the industry. Each of our clients has custom-designed programs constructed for specific customer interaction processes. All of our programs are designed for optimal customer experience– some of these programs include the following:
Inbound Call Center
Customer Service Outsourcing
Healthcare Program Enrollment
Healthcare Call Center Support
Medical Call Center Programs
Virtual Receptionist Service
Appointment Setting
Help Desk Call Center
Customer Elation’s state-of-the-art technology allows us to eliminate wasted resources. Our systems offer triple redundancy and all contacts are handled within our secure facilities. This means you can be sure of 100% quality control. In addition, our healthcare audit process ensures relevant data is HIPAA compliant and secure. When you partner with Customer Elation, your call center experience will be exceptional.
- Polite, friendly interactions handled by hard-working, reliable and loyal colleagues
- Stable workforce with low turnover ensuring continuity and consistency
- State-of-the-art technology providing efficiency and detailed reporting
- Digital recordings of all customer interactions
- A combination of customer and off-the-shelf technologies that improve agent utilization resulting in greater productivity and cost savings.
EmploymentInbound Call Center
Customer Service Outsourcing
Healthcare Program Enrollment
Healthcare Call Center Support
Medical Call Center Programs
Virtual Receptionist Service
Appointment Setting
Help Desk Call Center
Customer Elation’s state-of-the-art technology allows us to eliminate wasted resources. Our systems offer triple redundancy and all contacts are handled within our secure facilities. This means you can be sure of 100% quality control. In addition, our healthcare audit process ensures relevant data is HIPAA compliant and secure. When you partner with Customer Elation, your call center experience will be exceptional.
- Polite, friendly interactions handled by hard-working, reliable and loyal colleagues
- Stable workforce with low turnover ensuring continuity and consistency
- State-of-the-art technology providing efficiency and detailed reporting
- Digital recordings of all customer interactions
- A combination of customer and off-the-shelf technologies that improve agent utilization resulting in greater productivity and cost savings.
Because our success if defined by our telephone answering service employees, we encourage and promote personal well-being, professional development, and advancement. By valuing each agent’s contribution, we achieve excellence in our industry through team effort.
Customer Elation is an Equal Opportunity Employer and does not discriminate against a job applicant or an employee because of race, color religion, sex (including pregnancy), national origin, age, disability or genetic information.
We would enjoy the opportunity to discuss your employment opportunities with our organization.
Customer Elation is an Equal Opportunity Employer and does not discriminate against a job applicant or an employee because of race, color religion, sex (including pregnancy), national origin, age, disability or genetic information.
We would enjoy the opportunity to discuss your employment opportunities with our organization.
Number of Employees in Customer Elation
501 to 1,000
Customer Elation Revenue
$25M to $100M (USD)
Industry